Skills you'll gain: Project Portfolio Management, Design Thinking, Risk Management, Strategic Thinking, Market Opportunities, Business Modeling, Design Strategies, Business Architecture, Human Centered Design, Innovation, Customer experience strategy (CX), Creativity, Ethical Standards And Conduct

Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service

Skills you'll gain: Microsoft PowerPoint, Sales Presentation, Presentations, Sales Presentations, Target Audience, Company, Product, and Service Knowledge, Value Propositions, Microsoft Office, Business Communication, Team Oriented, Business Process

Skills you'll gain: Data Visualization, Data Visualization Software, Data Presentation, Interactive Data Visualization, Infographics, Microsoft Office

Skills you'll gain: Requirements Elicitation, Business Analysis, Business Requirements, Requirements Analysis, Business Process, Product Roadmaps, Stakeholder Analysis, Agile Methodology, Needs Assessment, Business Communication

Skills you'll gain: Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Empowerment, Resilience, Personal Development, Self-Awareness, Teamwork, Collaboration, Constructive Feedback, Relationship Building, Active Listening, Interpersonal Communications

Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Customer Engagement, Marketing Strategies, Return On Investment, Growth Strategies

Skills you'll gain: Stakeholder Communications, Stakeholder Analysis, Systems Thinking, Communication Strategies, Business Systems Analysis, Ethical Standards And Conduct

Skills you'll gain: Systems Thinking, Needs Assessment, Community Development, Sustainable Development, Corporate Sustainability, Social Impact, Diversity and Inclusion, Organizational Change, Strategic Thinking, Environmental Social And Corporate Governance (ESG), Stakeholder Engagement, Project Management, Communication Strategies, Decision Making

Skills you'll gain: Marketing Channel, Marketing Strategies, E-Commerce, B2B Sales, Business Relationship Management, Market Dynamics, Brand Management, Strategic Partnership, Customer experience strategy (CX), Case Studies

Skills you'll gain: Canva (Software), Graphic Design, User Accounts, Design Software, Shared Media, Presentations, Organizational Skills, Account Management, Content Creation, Marketing

Skills you'll gain: Employee Engagement, Professional Development, Mentorship, Influencing, Business Communication, Strategic Communication, Stakeholder Management, Storytelling, Coaching, Talent Management, Branding, Personal Development, Strategic Leadership, Adaptability, Lifelong Learning, Collaboration, Self-Awareness