IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Sustainable Development, Transportation Operations, Case Studies, Economic Development, Land Management, Growth Strategies, Community Development, Geographic Information Systems, Environment and Resource Management, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Copywriting, User Research, Target Audience, Prompt Engineering, ChatGPT, Writing and Editing, Marketing Materials, Product Knowledge, Value Propositions, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: ASP.NET, Microsoft Copilot, .NET Framework, Application Programming Interface (API), Middleware, Server Side, Restful API, C# (Programming Language), Back-End Web Development, Application Frameworks, JSON, Software Documentation, Secure Coding, Programming Principles, Extensible Markup Language (XML)
Beginner · Course · 1 - 3 Months

Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: electromagnetics, Electrical Engineering, Physics, Electrical Systems, Materials science, Applied Mathematics, Mechanics, Electronics, Engineering Analysis, Mathematical Modeling
Advanced · Course · 1 - 3 Months

Corporate Finance Institute
Skills you'll gain: Enterprise Risk Management (ERM), Financial Services, Risk Management, Credit Risk, Operational Risk, Banking, Financial Regulation, Risk Analysis, Business Risk Management, Governance Risk Management and Compliance, Risk Mitigation
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, Business Modeling, Technology Strategies, Product Lifecycle Management, Business Transformation, Business Strategy, Strategic Thinking, Product Management, Organizational Change, Market Dynamics, Emerging Technologies, Competitive Analysis, Platform As A Service (PaaS), Network Analysis, Case Studies
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Greeting Customers, Cross Selling, Customer Service, Upselling, Conflict Management, Retail Store Operations, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Active Listening, Communication, Non-Verbal Communication, Time Management
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: ABAP RESTful Programming Model (RAP), SAP S/4HANA, Business Logic, SAP Applications, Unit Testing, Restful API, Application Deployment, Core Data (Software), Business Reporting, Secure Coding, Debugging, Full-Stack Web Development, Application Development, Object Oriented Design, Report Writing, Security Controls, Programming Principles, Enterprise Application Management, Object Oriented Programming (OOP), User Interface (UI)
Intermediate · Specialization · 1 - 3 Months
University of Leeds
Skills you'll gain: Critical Thinking, Collaboration, Learning Strategies, Personal Development, digital literacy, Communication, Self-Awareness, Technical Communication, Digital Communications
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Instructional Design, Learning Theory, Design, Education Software and Technology, Professional Development, Diversity Equity and Inclusion Initiatives, User Centered Design, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Visionary, Strategic Thinking, Proactivity, Creative Thinking, Cognitive flexibility, Optimism, Brainstorming, Open Mindset, Planning, Critical Thinking, Problem Solving, Dealing With Ambiguity
Mixed · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Cyber Risk, Security Awareness, Human Factors (Security), Cyber Attacks, Mobile Security, Cyber Governance, Cyber Security Strategy, Cyber Security Policies, Cybersecurity, Cyber Security Assessment, Usability, Data Security, Cyber Threat Hunting, Cyber Operations, Organizational Leadership, Strategic Leadership, Team Leadership, Leadership and Management, Leadership, Leadership Development
Beginner · Specialization · 3 - 6 Months