IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of London
Skills you'll gain: Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Reverse Logistics, Sustainable Development, Business Ethics, Sustainability Reporting, Environmental Laws, Environmental Issue, Business Management, Waste Minimization, Environmental Regulations, Logistics Management, Logistics, Business Strategies, Climate Change Mitigation
Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Workspace, Meeting Facilitation, Collaborative Software, Virtual Teams, Events and Conferences, Calendar Management, Discussion Facilitation, Scheduling, Live Streaming, Data Sharing
Beginner · Course · 1 - 3 Months

The Linux Foundation
Skills you'll gain: Package and Software Management, Linux, Command-Line Interface, File Systems, Unix Commands, Linux Administration, Linux Commands, User Accounts, System Configuration, Performance Tuning, System Monitoring, Operating Systems, Network Monitoring, Software Installation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Security Controls, Role-Based Access Control (RBAC), Authorization (Computing), Cyber Security Policies, Identity and Access Management, Data Access, Security Awareness, Authentications
Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Model Based Systems Engineering, Systems Engineering, Industrial Engineering, Manufacturing Processes, Internet Of Things, Product Lifecycle Management, Enterprise Architecture, Verification And Validation, Simulation and Simulation Software, Process Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Basic Electrical Systems, Electrical Engineering, Torque (Physics), electromagnetics, Physics, Electrical Systems, Engineering Analysis, Electronics, Electronic Components, Engineering Calculations, Mechanics, Mathematical Modeling, Applied Mathematics, Problem Solving, Calculus, Advanced Mathematics, Mathematical Theory & Analysis, Differential Equations, Trigonometry, Integral Calculus
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Target Market, Sales Strategy, Marketing Planning, Marketing, Sales Process, Sales, Marketing Strategy and Techniques, Marketing Analytics, Digital Marketing, Brand Management, Market Opportunities, Market Research, Business Metrics, Customer Analysis
Mixed · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Blockchain, FinTech, Emerging Technologies, Cryptography, Regulatory Compliance, Technology Strategies, Commercial Banking, Payment Systems, Data Integrity, Digital Assets, Financial Services, Business Modeling, Innovation, Distributed Computing, Scalability
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Risk Management Framework, Governance, Risk Management, Risk Analysis, Operational Risk, Business Risk Management, Risk Mitigation, Corporate Strategy, Stakeholder Management, International Finance, Corporate Finance, Ethical Standards And Conduct, Stakeholder Communications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), OSI Models, Wide Area Networks, Network Troubleshooting, TCP/IP, Wireless Networks, Cloud Computing, Network Routing, Routing Protocols, Network Security, Network Monitoring, Event Monitoring, Threat Detection, Network Performance Management, Network Switches, Network Planning And Design, Network Administration, Network Protocols, Software-Defined Networking
Beginner · Specialization · 3 - 6 Months

Stanford University
Skills you'll gain: Patient Communication, Patient-centered Care, Caregiving, Patient Advocacy, Patient Education And Counseling, Cultural Responsiveness, Mental Health Diseases and Disorders, Interpersonal Communications, Care Management, Communication, Stress Management, Discussion Facilitation, Family Support
Beginner · Course · 1 - 3 Months