IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Erasmus University Rotterdam
Skills you'll gain: Constructive Feedback, Higher Education, Instructional Design, Program Standards, Planning, Reliability, Analytical Skills, Decision Making
Intermediate · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Simulations, Model Evaluation, Performance Testing, Artificial Neural Networks, Machine Learning, Machine Learning Algorithms, Markov Model, Algorithms, Performance Tuning
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Data Quality, Data Management, Technical Communication, Data Analysis, Data-Driven Decision-Making, Statistical Analysis, Data Science, Statistical Machine Learning, Statistical Inference, Statistics, A/B Testing, Statistical Modeling
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, AI Enablement, Market Research, Financial Forecasting, AI Personalization, Business Solutions, LLM Application, Generative AI, Strategic Decision-Making, Supply Chain Management, Innovation, Forecasting, Customer Support, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Design Thinking, Social Impact, Financial Inclusion, Risk Management, Business Modeling, Sustainable Development, Innovation, Performance Measurement, Resource Management, Stakeholder Engagement, Strategic Partnership, Fundraising, Entrepreneurial Finance, Finance, Due Diligence, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Hardware Troubleshooting, Network Troubleshooting, Desktop Support, Test Equipment, Computer Hardware, Mobile Security, Technical Support, System Support, Data Maintenance, Peripheral Devices, Data Storage, Wireless Networks
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Bioinformatics, Epidemiology, Graph Theory, Infectious Diseases, Program Development, Molecular Biology, Computational Thinking, Algorithms, Software Development
Advanced · Course · 1 - 4 Weeks

Princeton University
Skills you'll gain: World History, Culture, Social Sciences, Economics, Policy, and Social Studies, International Relations, Sociology, Social Impact, Conflict Management, Political Sciences, Psychology
Mixed · Course · 3 - 6 Months

Skills you'll gain: Identity and Access Management, Google Cloud Platform, Microsoft Azure, Cloud Computing Architecture, Cloud Management, Virtual Private Networks (VPN), Virtual Networking, Active Directory, User Accounts, Network Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Blockchain, Digital Assets, Financial Inclusion, Transportation, Supply Chain, and Logistics, Supply Chain, Governance, Supply Chain Management, Business Transformation, FinTech, Supply Chain Systems, Business Analysis, Market Opportunities, Competitive Analysis, Interoperability, Business Leadership, Strategic Partnership, Emerging Technologies, Strategic Leadership, Market Analysis, Case Studies
Beginner · Specialization · 3 - 6 Months

Yonsei University
Skills you'll gain: Spatial Data Analysis, Spatial Analysis, Geographic Information Systems, Geospatial Mapping, Database Management Systems, Big Data, Apache Hadoop, PostgreSQL, Network Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Quality Monitoring, Cloud API, Application Programming Interface (API), Web Services, Customer Relationship Management (CRM) Software, Customer Communications Management, Account Management, Business Communication, Data Migration
Intermediate · Course · 1 - 4 Weeks