IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Medical History Documentation, Child Health, Childbirth, Airway Management, Neonatal Intensive Care Unit, Maternal Health, Emergency Medical Services, Emergency Medicine, Pediatrics, Pediatric Nursing, Patient Transport, Obstetrics And Gynecology, Patient Evaluation, Environment Health And Safety, Health Assessment, Pathology, Vital Signs, Clinical Assessment
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Interviewing Skills, Recruitment, Recruitment Strategies, Talent Acquisition, Human Resources, Talent Management, Human Resource Strategy, Employee Onboarding, Workforce Planning, Employee Retention, Diversity and Inclusion, New Hire Orientations, Job Analysis, Human Resources Information System (HRIS), Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), OSI Models, Wide Area Networks, Network Troubleshooting, TCP/IP, Wireless Networks, Cloud Computing, Network Routing, Routing Protocols, Network Security, Network Monitoring, Event Monitoring, Threat Detection, Network Performance Management, Network Switches, Network Planning And Design, Network Administration, Network Protocols, Software-Defined Networking
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Customer Engagement, Canva (Software), Selling Techniques, Video Production, Presentations, Promotional Materials, Copywriting, Promotional Strategies, Multimedia, Marketing, Social Media Marketing, Value Propositions, Content Creation, Animations
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Quality Monitoring, Cloud API, Application Programming Interface (API), Web Services, Customer Relationship Management (CRM) Software, Customer Communications Management, Account Management, Business Communication, Data Migration
Intermediate · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Data Storytelling, Automation, Decision Support Systems, User Story, AI Product Strategy, Human Machine Interfaces, Artificial Intelligence, Machine Learning, Data-Driven Decision-Making, Innovation
Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Entrepreneurship, Creativity, Team Building, Creative Thinking, Presentations, Innovation, Self-Starter, Brand Strategy, Open Mindset, Collaboration, Product Development, Visionary, Curiosity, Professional Networking, Problem Solving
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Reverse Logistics, Sustainable Development, Business Ethics, Sustainability Reporting, Environmental Laws, Environmental Issue, Business Management, Waste Minimization, Environmental Regulations, Logistics Management, Logistics, Business Strategies, Climate Change Mitigation
Beginner · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Prompt Engineering, Generative AI Agents, Tool Calling, Agentic systems, User Interface and User Experience (UI/UX) Design, Human Computer Interaction, OpenAI, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: COBOL (Programming Language), Integrated Development Environments, Business Logic, Mainframe Computing, Programming Principles, Computer Programming Tools, Computer Programming, File I/O, Data Management, Maintainability, Debugging
Beginner · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Sociology, Social Sciences, Social Justice, Socioeconomics, Cultural Diversity, International Relations, World History, Demography, Economics
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Vulnerability Management, Cybersecurity, Cyber Attacks, Cyber Security Policies, Vulnerability Assessments, Cyber Security Strategy, Network Security, Cyber Risk, Threat Detection, Security Controls, Firewall, Virtual Private Networks (VPN), Intrusion Detection and Prevention, Continuous Improvement Process
Beginner · Course · 1 - 3 Months