IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University at Buffalo
Skills you'll gain: Model Based Systems Engineering, Peer Review, Programmable Logic Controllers, Systems Engineering, Product Lifecycle Management, Intrusion Detection and Prevention, Security Controls, Performance Measurement, Collaborative Software, Control Systems, Continuous Monitoring, Anomaly Detection, Machine Controls, Incident Response, Digital Transformation, Vulnerability Assessments, Software Development Life Cycle, Production Process, Cybersecurity, Manufacturing Operations
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Multiprotocol Label Switching, Routing Protocols, Network Routing, Network Troubleshooting, Network Performance Management, Network Routers, Network Infrastructure, Network Planning And Design, Computer Networking, Network Protocols, Network Engineering, Network Model, Telecommunications, Verification And Validation
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Email Marketing, Copywriting, Editing, Grammar, Proofreading, Target Audience, Writing, Direct Marketing, Business Correspondence, Marketing Psychology, Content Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Capability, Lean Six Sigma, Root Cause Analysis, Process Mapping, Process Analysis, Performance Measurement, Statistical Methods, Statistical Process Controls, Descriptive Statistics, Process Improvement, Statistical Analysis, Quality Assessment, Failure Mode And Effects Analysis, Risk Analysis, Verification And Validation, Systems Of Measurement, Probability Distribution
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, Data Presentation, ChatGPT, Document Management, Artificial Intelligence, AI Enablement, Problem Solving, Data Analysis, Information Management, Creativity, Data Processing, Automation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Authentications, CI/CD, Application Development, Interactive Data Visualization, React.js, Full-Stack Web Development, JavaScript Frameworks, Application Performance Management, SQL, Databases, Application Programming Interface (API), User Interface (UI)
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Email Marketing, Marketing Analytics, Target Audience, Performance Analysis, Return On Investment, Customer Analysis, Customer Insights, Performance Review, Marketing Strategy and Techniques, Data Integration, Lead Generation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Risk Management Framework, Cyber Security Strategy, Cyber Threat Intelligence, Threat Modeling, Security Strategy, Security Awareness, Cybersecurity, Security Engineering, IT Security Architecture, Zero Trust Network Access, Threat Management, Human Factors (Security), Security Controls, Threat Detection, Network Security, Information Systems Security, Incident Response, Enterprise Security, Continuous Monitoring
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Data Visualization, Web Content Accessibility Guidelines, Data Presentation, Data Literacy, Data Visualization Software, Statistical Visualization, Heat Maps, Scatter Plots, Tableau Software, Microsoft Excel
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Accounting Records, Auditing, Record Keeping, Compliance Auditing, Metadata Management, Records Management, Financial Auditing, Document Management, Organizational Skills, Operational Efficiency, Information Management, Information Architecture, QuickBooks (Accounting Software), Systems Design, File Management, Data Validation, Verification And Validation, Excel Formulas, Microsoft Excel
Beginner · Course · 1 - 4 Weeks
University of Toronto
Skills you'll gain: Bioinformatics, Network Analysis, Molecular Biology, Biostatistics, Biotechnology, Analysis, Informatics, Data Visualization Software, Data Analysis, Data Synthesis, Life Sciences, Statistical Methods, Data Mining, Cell Biology, Exploratory Data Analysis, Technical Communication, Data Processing, Structural Analysis, Databases, Data Collection
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Workflow Management, Coordinating, Project Coordination, Organizational Skills, Work Breakdown Structure, Project Management Software, Project Management, Dependency Analysis
Beginner · Course · 1 - 4 Weeks