Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Leadership Development, Intercultural Competence, Conflict Management, Leadership, Industrial and Organizational Psychology

Skills you'll gain: AI Security, Risking, Data Security, Generative AI, Analysis, Critical Thinking

Skills you'll gain: Technology Strategies, IT Management, Operational Efficiency, Contract Management, Information Technology, Business Transformation, Digital Transformation, Enterprise Architecture, Risk Management, Governance, Operational Analysis, Service Management, Technology Solutions, Business Strategy, Compliance Management, Service Design, Strategic Planning

Skills you'll gain: ASP.NET, JavaScript Frameworks, Application Programming Interface (API), Web Applications, Full-Stack Web Development, Restful API, .NET Framework, UI Components, Back-End Web Development, Object-Relational Mapping, Application Frameworks, Model View Controller, User Interface (UI), Data Modeling, Data Validation

Skills you'll gain: Mindfulness, Stress Management, Composure, Personal Development, Emotional Intelligence, Resilience, Self-Awareness, Mental Health, Mental Concentration, Respiration, Physiology, Neurology

Skills you'll gain: User Story, Agile Software Development, Software Design Patterns, Design Thinking, Software Development Methodologies, Software Design, Agile Methodology, Agile Project Management, Process Mapping, Software Engineering, Kanban Principles, Software Development Life Cycle, Software Quality Assurance, Program Development, Application Security, Scrum (Software Development), Object Oriented Design, Software Architecture, User Experience Design, Software Quality (SQA/SQC)

Skills you'll gain: Account Strategy, Account Management, Marketing Analytics, Return On Investment, Sales Management, Sales Strategy, Risk Management, Loyalty Programs, Customer Advocacy, Sales, Digital Transformation, Business Risk Management, Business Metrics, Business Transformation, Innovation, Telecommuting, Virtual Teams, Customer Relationship Building

Skills you'll gain: Splunk, Security Controls, Data Pipelines, Data Infrastructure, Systems Administration, System Configuration, Configuration Management, Debugging, Performance Tuning, Enterprise Architecture, Distributed Computing, Data Management, Scalability, Data Storage

Skills you'll gain: Open Web Application Security Project (OWASP), Security Information and Event Management (SIEM), Incident Response, Identity and Access Management, Cybersecurity, Network Security, Authentications, Application Security, Authorization (Computing), Role-Based Access Control (RBAC), DevSecOps, Vulnerability Assessments, Infrastructure Security, Vulnerability Management, Security Strategy, Security Controls, Penetration Testing, Firewall, Zero Trust Network Access

Skills you'll gain: Azure Synapse Analytics, Performance Tuning, Microsoft Azure, System Monitoring, Data Engineering, Transact-SQL, Star Schema, Power BI, PySpark, Data Cleansing, Data Analysis Expressions (DAX), Apache Spark, Data Warehousing, Analytics, Data Modeling, Data Analysis, SQL, Azure Active Directory, Advanced Analytics, Microsoft Copilot

Skills you'll gain: Active Listening, Interpersonal Communications, Conflict Management, Constructive Feedback, Social Skills, Trustworthiness, Relationship Building, Business Communication, Collaboration, Communication, Communication Strategies, Professional Development, Assertiveness, Influencing, Non-Verbal Communication, People Management