IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Responsible AI, Data Ethics, AI Enablement, Artificial Intelligence, Business Ethics, AI Product Strategy, Ethical Standards And Conduct, Stakeholder Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Anomaly Detection, Computer Vision, Artificial Intelligence, Microsoft Azure, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, Data Ethics, Machine Learning, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Vital Signs, Emergency Medical Services, Patient Evaluation, Medical History Documentation, Patient Communication, Medical Terminology, Health Assessment, Basic Patient Care, Clinical Assessment, Emergency Medicine, Patient Positioning, Occupational Health, Anatomy, Health Systems, Technical Communication, Personal protective equipment, Stress Management
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Color Theory, World Music, Disabilities, Social Justice, Performing Arts, Music, Community Organizing, Liberal Arts, Interactive Learning, Peer Review, Musical Composition, Cultural Diversity, Aesthetics, Music Theory, Art History, Pedagogy, Sociology, Creativity, Critical Thinking, Communication
Beginner · Specialization · 3 - 6 Months

Lund University
Skills you'll gain: Legal Research, Law, Regulation, and Compliance, International Relations, European History, Regulatory Compliance, Business Economics, Compliance Management, Environmental Laws, E-Commerce, Public Policies, Case Law, Labor Law, Commercial Laws, Governance
Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: AI Personalization, Model Evaluation, Machine Learning Algorithms, Taxonomy, Decision Support Systems, Business Metrics, Applied Machine Learning, Machine Learning, Dimensionality Reduction, Performance Metric, Spreadsheet Software, Data Collection, Performance Measurement, Benchmarking, Data Validation, Exploratory Data Analysis, A/B Testing, Analysis, Predictive Analytics, Predictive Modeling
Intermediate · Specialization · 3 - 6 Months

Stanford University
Skills you'll gain: Healthcare Ethics, Data Ethics, Applied Machine Learning, Machine Learning Algorithms, Machine Learning, Responsible AI, Artificial Neural Networks, Healthcare Industry Knowledge, Model Evaluation, Artificial Intelligence and Machine Learning (AI/ML), Reinforcement Learning, Deep Learning, Convolutional Neural Networks, Health Policy, Data Preprocessing
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Tactfulness, Public Speaking, Storytelling, Verbal Communication Skills, Persuasive Communication, Non-Verbal Communication, Communication, Cognitive flexibility, Presentations, Ingenuity, Interpersonal Communications, Communication Strategies, Empathy, Composure, Social Skills, Professionalism, Active Listening, Optimism, Driving engagement, Creativity
Beginner · Specialization · 3 - 6 Months

Wesleyan University
Skills you'll gain: Storytelling, Content Creation, Writing and Editing
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Community Organizing, Social Justice, Community Development, Diversity Awareness, Discussion Facilitation, Social Impact, Planning, Cultural Diversity, Goal Setting, Empowerment, Initiative and Leadership, Needs Assessment
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Prompt Engineering, LLM Application, Taking Meeting Minutes, Project Management, Calendar Management, Collaborative Software, Brainstorming, Meeting Facilitation, Report Writing, Management Reporting, Document Control
Beginner · Course · 1 - 4 Weeks