IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Web Scraping, Data Transformation, Extract, Transform, Load, Data Manipulation, SQL, Integrated Development Environments, Data Processing, Databases, Application Programming Interface (API), Code Review, Python Programming, Unit Testing, Style Guides
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Entry, Productivity Software, Data Manipulation, Expense Management, Budgeting, Inventory Management System, Data Management, Data Visualization, Data Analysis, Business Analysis
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Object Oriented Programming (OOP), JSON, Object Oriented Design, Unit Testing, Python Programming, Software Testing, Data Structures
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Project Management Software, Collaborative Software, Spreadsheet Software, Project Management, Productivity Software, Project Planning, Data Validation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Responsible AI, Social Media Management, Social Media, Social Media Marketing, Google Ads, Digital Marketing, Email Marketing, Social Media Strategy, Digital Advertising, Web Analytics and SEO, Online Advertising, Social Media Campaigns, Digital Media Strategy, Paid media, Pay Per Click Advertising, Content Creation, Customer Retention, Search Engine Optimization, Presentations, Generative AI
Beginner · Professional Certificate · 3 - 6 Months
University of Colorado Boulder
Skills you'll gain: Field-Programmable Gate Array (FPGA), Hardware Design, Electronic Systems, Embedded Systems, Electronics Engineering, Application Specific Integrated Circuits, Electronics, Schematic Diagrams, Technical Design, Hardware Architecture, Design Software, Verification And Validation, Simulation and Simulation Software, Digital Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Responsible AI, Data Governance, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Business Process Automation, Compliance Management, AI Security, Customer Service, Information Privacy, Microsoft Office, Microsoft Azure, Artificial Intelligence and Machine Learning (AI/ML), Critical Thinking
Beginner · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Environmental Regulations, Chemistry, Environmental Laws, Laboratory Testing, Public Health, Environmental Monitoring, Environmental Science, Health Assessment, Public Health and Disease Prevention, Environmental Policy, Case Studies, Risk Analysis
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Recognizing Others, Team Motivation, Tactfulness, Performance Review, Performance Management, Employee Performance Management, Staff Management, Emotional Intelligence, Coaching, Creativity, Communication
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Angular, JavaScript Frameworks, Unit Testing, Ajax, Cloud Applications, Web Applications, Web Components, Front-End Web Development, Web Development, Javascript, Model View Controller, Software Architecture, Hypertext Markup Language (HTML), UI Components, Software Design Patterns
Intermediate · Course · 1 - 3 Months

Stanford University
Skills you'll gain: Model Deployment, Health Informatics, Model Evaluation, Clinical Data Management, Healthcare Ethics, Responsible AI, Data Collection, Applied Machine Learning, Health Care Procedure and Regulation, Machine Learning Software, Artificial Intelligence, Performance Tuning, Risk Modeling
Mixed · Course · 1 - 3 Months

The University of Chicago
Skills you'll gain: Software-Defined Networking, Virtual Networking, Virtualization, Network Architecture, General Networking, Network Administration, Network Switches, Network Routing, Network Security, Network Protocols, Hardware Architecture, Application Programming Interface (API), Data-oriented programming
Mixed · Course · 1 - 3 Months