IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Responsible AI, NIST 800-53, Information Technology, Regulatory Compliance, Auditing, Cybersecurity, Compliance Management, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Security Controls, Artificial Intelligence, Open Web Application Security Project (OWASP), Risk Management, Payment Card Industry (PCI) Data Security Standards, General Data Protection Regulation (GDPR)
Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Time Management, Goal-Oriented, Productivity, Organizational Skills, Goal Setting, Prioritization, Planning, Delegation Skills, Multitasking, Personal Development, Resource Allocation, Negotiation, Scheduling, Strategic Prioritization, Self-Awareness, Decision Making, Benchmarking
Mixed · Course · 1 - 3 Months

Yale University
Skills you'll gain: Disabilities, Special Education, Literacy, Individualized Education Programs (IEP), Diagnostic Tests, Working With Children, Psychological Evaluations, Student Support and Services, Education Software and Technology, Resilience, Learning Strategies, Child Development, Law, Regulation, and Compliance, Neurology, Advocacy
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Root Cause Analysis, Problem Management, Corrective and Preventive Action (CAPA), Sprint Planning, Milestones (Project Management), Process Flow Diagrams, Discussion Facilitation, Project Management Software, Performance Measurement
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft PowerPoint, Microsoft 365, Microsoft Office, Presentations, Multimedia, Animations, Data Visualization, Collaborative Software, Productivity Software, Collaboration, Sales Presentations, Security Controls, Graphic and Visual Design, User Interface (UI), Graphics Software
Mixed · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Business Writing, Email Automation, Strategic Thinking, Artificial Intelligence, AI Security, AI Workflows, Copywriting, Business Risk Management, AI Personalization, Data-Driven Decision-Making, Marketing Communications, Marketing Automation, Content Strategy, Engineering Documentation, Ethical Standards And Conduct, Research Reports, Business Communication, Information Privacy, Security Awareness
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Growth Mindedness, Stress Management, Resilience, Mindfulness, Personal Development, Self-Awareness, Compassion, Personal Attributes, Positivity, Empathy, Mental Health, Mental Concentration, Interpersonal Communications, Communication, Emotional Intelligence, Social Impact, Behavioral Health, Cognitive flexibility, Persistence, Overcoming Obstacles
Beginner · Specialization · 3 - 6 Months

University of Arizona
Skills you'll gain: Integrated Marketing Communications, Persona Development, Consumer Behaviour, Marketing Psychology, Target Audience, Marketing Strategies, Strategic Marketing, Marketing, Customer Insights, Brand Strategy, Marketing Communications, Branding, Storytelling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Scalability, Dashboard, Kubernetes, Capacity Management, Analysis, Performance Tuning, MLOps (Machine Learning Operations), Grafana, Prometheus (Software), System Monitoring, YAML, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: File I/O, Data Structures, Programming Principles, Python Programming, Computer Programming, Computational Thinking, Scripting, Software Development Tools, Scripting Languages, Integrated Development Environments, Jupyter
Beginner · Course · 1 - 4 Weeks