IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Illinois Urbana-Champaign
Skills you'll gain: Environmental Policy, Sustainable Development, Environment, Water Resources, Demography, Energy and Utilities, Environmental Science, Environmental Resource Management, Sustainability Standards, Sustainable Engineering, Water Resource Management, Social Sciences, Climate Change Adaptation, Economics
Mixed · Course · 1 - 3 Months

Skills you'll gain: Java, Java Programming, Object Oriented Programming (OOP), Spring Boot, Hibernate (Java), Object Oriented Design, Spring Framework, Database Management, Computer Programming, Web Development, Authorization (Computing), Restful API, Debugging, Programming Principles
Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: Team Performance Management, Workflow Management, Collaboration, Standard Operating Procedure, Project Documentation, Project Management Software, Process Management, Employee Surveys, Continuous Improvement Process, Performance Improvement, Data Collection, Developing Training Materials
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Record Keeping, Medical Office Procedures, Records Management, Medical Records, Document Management, Health Information Management, Medical Privacy, File Management, Patient Communication, Patient Safety, Telecommunications, File Systems, Clinical Documentation, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Quality Assurance, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, Data Ethics, Security Awareness, Responsible AI, Cybersecurity, Role-Based Access Control (RBAC), General Data Protection Regulation (GDPR), Cyber Risk, Human Factors (Security), Artificial Intelligence, Threat Detection, Fraud detection, Information Privacy, Anomaly Detection, Governance
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Risk Modeling, Operations Research, Regression Analysis, Microsoft Excel, Business Analytics, Risk Analysis, Business Process Modeling, Business Modeling, Data Modeling, Resource Allocation, Analysis, Statistical Analysis, Mathematical Modeling, Process Optimization, Financial Analysis, Statistical Methods, Predictive Analytics, Transportation Operations, Complex Problem Solving, Linear Algebra
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Bookkeeping, Generally Accepted Accounting Principles (GAAP), Ledgers (Accounting), Accounting Records, Standard Accounting Practices, Accounting, General Ledger, Balance Sheet, Financial Accounting, Reconciliation, Financial Reporting, Transaction Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Test Automation, Software Testing, System Testing, Database Design, Requirements Analysis, Test Case, Automation, Test Data, Enterprise Application Management, Databases, Application Design, Role-Based Access Control (RBAC)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure as Code (IaC), Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Cloud Computing, Virtual Machines, Software As A Service, Change Control, Terraform, System Monitoring, Incident Management, Configuration Management, Cloud Storage, Disaster Recovery, Automation, Scalability, Service Level, Load Balancing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Process Optimization, Process Mapping, Process Improvement and Optimization, Process Design, Process Analysis, Business Workflow Analysis, Workflow Management, Process Improvement, Business Process, Configuration Management, Performance Metric, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Software Design Patterns, Code Review, System Design and Implementation, C and C++
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Ad Hoc Reporting, Customer Analysis, Management Reporting, Real Time Data, Marketing Analytics, Trend Analysis, Performance Analysis
Beginner · Course · 1 - 4 Weeks