IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Email Marketing, Direct Marketing, Campaign Management, Data Cleansing, Driving engagement, Marketing Automation, Campaign Planning, Customer Engagement, Customer Retention, Drive Engagement, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Performance Tuning, Data Governance, Data Management, Data Pipelines, SQL, Data Integrity, Data Quality, Data Integration, Operational Databases, Database Design, Consolidation, Data Cleansing, Data Validation, Data Manipulation, Systems Integration, Performance Testing, Performance Improvement, Application Performance Management, Performance Metric, Performance Measurement
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Stakeholder Communications, Stakeholder Management, Slack (Software), Stakeholder Engagement, Communication Planning, Project Management Software, Content Performance Analysis, Driving engagement, Communication Strategies, Workflow Management, Automation, AI Integrations
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Compliance Auditing, Compliance Management, Auditing, Regulatory Compliance, Law, Regulation, and Compliance, Legal Risk, Regulatory Requirements, Marketing Effectiveness, Customer Relationship Building, General Data Protection Regulation (GDPR)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache Kafka, Real Time Data, Performance Testing, Decision Intelligence, Performance Stress Testing, Scalability, Data Pipelines, Apache Spark, Verification And Validation, Data-Driven Decision-Making, Model Evaluation, Performance Tuning, Enterprise Architecture, System Monitoring, Service Level, Usability
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Generative AI, Google Gemini, Retrieval-Augmented Generation, Embeddings, Vector Databases, Large Language Modeling, LLM Application, Google Cloud Platform
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: iOS Development, Apple iOS, Swift Programming, Apple Xcode, Unit Testing, Mobile Development, User Interface (UI), User Interface and User Experience (UI/UX) Design, UI Components, Game Design, User Interface (UI) Design, Animation and Game Design, Test Case, Development Testing, Video Game Development, Application Deployment, Knowledge of Apple Software, Real Time Data, AI Integrations, Artificial Intelligence
Intermediate · Course · 1 - 3 Months

Skills you'll gain: PHP (Scripting Language), Server Side, User Interface (UI) Design, Web Design, Database Development, Data Storage
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Computing Architecture, Cloud Security, Solution Architecture, Cloud Solutions, Cloud Computing, Google Cloud Platform, Cloud Platforms, Cloud Infrastructure, Process Optimization, Configuration Management, Solution Delivery, Cloud Services, Solution Design, IT Infrastructure, Project Implementation, Infrastructure Architecture, Process Improvement and Optimization, Cloud Deployment, System Configuration, Test Planning
Advanced · Course · 1 - 3 Months

Skills you'll gain: Customer Retention, Customer Insights, Statistical Methods, Statistical Analysis, Trend Analysis, Data Analysis, Statistics, Performance Metric, Business Metrics, Analytics, R (Software), Statistical Programming, Key Performance Indicators (KPIs), Product Strategy, Customer Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Splunk, Network Troubleshooting, Data Processing, Data Integration, Scripting, Software Installation, System Monitoring, Dataflow, Data Pipelines, Network Monitoring, System Configuration, Configuration Management, Data Loss Prevention, Data Collection, Data Integrity, Metadata Management
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Gemini, Google Workspace, Application Deployment, Enterprise Application Management, OAuth, Agentic Workflows, AI Integrations, Knowledge Transfer, Collaborative Software, LLM Application, Identity and Access Management, Calendar Management, Configuration Management, Data Integration, Operational Efficiency, Application Programming Interface (API), Authentications, Data Store
Beginner · Course · 1 - 4 Weeks