IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Logical Operations
Skills you'll gain: Data Storytelling, Data Analysis Expressions (DAX), Excel Formulas, Data Transformation, Data Presentation, Microsoft Excel, Data Visualization, Sampling (Statistics), Dashboard, Data Visualization Software, Spreadsheet Software, Report Writing, Pivot Tables And Charts, Data Analysis, Statistical Analysis, Data Cleansing, Microsoft Office, Geospatial Mapping, Microsoft 365, Productivity Software
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Data Transformation, Real Time Data, Data Pipelines, Power BI, Data Quality, Dashboard, PySpark, Business Intelligence, Data Integrity, Data Governance, CI/CD, Data Validation, Data Visualization, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Scrum (Software Development), Team Building, Team Management, Backlogs, Agile Project Management, Agile Methodology, Sprint Retrospectives, Team Leadership, Sprint Planning, User Story, Cross-Functional Collaboration, Case Studies, Project Management, Resilience
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Retrieval-Augmented Generation, Generative AI, Microsoft Copilot, Microsoft Azure, OpenAI API, Prompt Engineering, AI Security, OpenAI, Model Deployment, Microsoft Power Platform, LLM Application, AI Workflows, Microsoft Office, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Human Resource Strategy, Employee Performance Management, Workforce Planning, Human Resources, Talent Management, Performance Review, Human Resources Management and Planning, Employee Engagement, Talent Acquisition, Workplace inclusivity, Succession Planning, Employee Training, Diversity and Inclusion, Leadership Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft SQL Servers, Relational Databases, Database Design, SQL, Database Systems, Database Management, Query Languages, Databases, Database Architecture and Administration, Data Integrity, Servers, System Configuration, Software Installation, Data Manipulation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Sprint Retrospectives, Performance Metric, Performance Reporting, Team Performance Management, Business Metrics, Organizational Effectiveness, Performance Improvement, Issue Tracking, Continuous Improvement Process, Cycle Counting, Taking Meeting Minutes, Record Keeping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Event-Driven Programming, Web Applications, Javascript, Hypertext Markup Language (HTML), Front-End Web Development, Scripting, Transaction Processing, Programming Principles, Data Validation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Campaign Management, Marketing Planning, Strategic Marketing, Marketing Effectiveness, Customer Analysis, Marketing Automation, Target Audience, Promotions and Campaigns, Workflow Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Financial Analysis, Technical Analysis, Financial Statement Analysis, Investment Management, Portfolio Management, Investments, Securities (Finance), Return On Investment, Analysis, Wealth Management, Performance Analysis, Risk Analysis, Benchmarking, Asset Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Authentications, CI/CD, Application Development, Interactive Data Visualization, React.js, Full-Stack Web Development, JavaScript Frameworks, Application Performance Management, SQL, Databases, Application Programming Interface (API), User Interface (UI)
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Database Design, MySQL, Operational Databases, Relational Databases, SQL, PHP (Scripting Language), Database Application, Database Systems, Database Management, Databases, Database Management Systems, Back-End Web Development, Data Structures, Software Installation
Beginner · Course · 1 - 4 Weeks