IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University at Buffalo
Skills you'll gain: Model Based Systems Engineering, Peer Review, Programmable Logic Controllers, Systems Engineering, Product Lifecycle Management, Intrusion Detection and Prevention, Security Controls, Performance Measurement, Collaborative Software, Control Systems, Continuous Monitoring, Anomaly Detection, Machine Controls, Incident Response, Digital Transformation, Vulnerability Assessments, Software Development Life Cycle, Production Process, Cybersecurity, Manufacturing Operations
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Responsible AI, NIST 800-53, Information Technology, Regulatory Compliance, Auditing, Cybersecurity, Compliance Management, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Security Controls, Artificial Intelligence, Open Web Application Security Project (OWASP), Risk Management, Payment Card Industry (PCI) Data Security Standards, General Data Protection Regulation (GDPR)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Risk Management Framework, Financial Analysis, Financial Regulation, Business Continuity, Financial Systems, Data Management, Financial Controls, Capital Markets
Mixed · Course · 1 - 3 Months

Skills you'll gain: Database Design, MySQL, Operational Databases, Relational Databases, SQL, PHP (Scripting Language), Database Application, Database Systems, Database Management, Databases, Database Management Systems, Back-End Web Development, Data Structures, Software Installation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Record Keeping, Medical Office Procedures, Records Management, Medical Records, Document Management, Health Information Management, Medical Privacy, File Management, Patient Communication, Patient Safety, Telecommunications, File Systems, Clinical Documentation, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Quality Assurance, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Critical Thinking, Information Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Email Automation, Marketing Automation, Campaign Management, Workflow Management, Automation, Performance Measurement, Driving engagement, Performance Analysis, Process Improvement and Optimization, Data-Driven Decision-Making, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Work Breakdown Structure, Timelines, Jira (Software), Project Schedules, Project Scoping, Dependency Analysis, Scheduling, Planning, Project Planning, Project Management, Project Risk Management, User Story, Capacity Planning, Agile Project Management, Resource Allocation, Capacity Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: QuickBooks (Accounting Software), Expense Reports, Expense Management, Accounting Software, Bookkeeping, Accounting Records, Record Keeping, Accounting, Small Business Accounting, Accounts Payable, General Ledger, Transaction Processing, Financial Accounting, General Accounting, Financial Reporting, Data Entry
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Integrity, Verification And Validation, Reconciliation, Debugging, Auditing
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Excel Formulas, Microsoft Excel, Spreadsheet Software, Forecasting, Pivot Tables And Charts, Data Presentation, Data Analysis, Data Sharing, Microsoft Office, Microsoft 365, Collaborative Software, Productivity Software, Automation, Data Mapping, Data Entry, Document Management, Data Security, Data Management, Data Validation, User Interface (UI)
Mixed · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Key Performance Indicators (KPIs), Interactive Data Visualization, Data Presentation, Business Intelligence, Web Analytics, Business Analytics, Requirements Elicitation, Data Storytelling, Performance Analysis, Requirements Analysis, Business Requirements, Stakeholder Analysis, Self Service Technologies
Intermediate · Course · 1 - 4 Weeks