Skills you'll gain: Content Strategy, Search Engine Optimization, Content Creation, Keyword Research, Digital Content, Content Marketing, Social Media Content, Target Audience, ChatGPT, Web Analytics and SEO, Video Production, Prompt Engineering, Workflow Management

Skills you'll gain: Customer Analysis, Statistical Visualization, Unsupervised Learning, Customer Insights, Correlation Analysis, Data Preprocessing, Pandas (Python Package), Heat Maps, Data Manipulation, Seaborn, Histogram, Scatter Plots, Matplotlib, Exploratory Data Analysis, Applied Machine Learning, Data Visualization Software

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Compliance Management, Microsoft Copilot, Regulation and Legal Compliance, Compliance Reporting, Legal Technology, General Data Protection Regulation (GDPR), Microsoft 365, Regulatory Requirements, Audit Planning, AI Enablement, Business Process Automation, Workflow Management, Risk Analysis, Prompt Engineering, Risk Management

Skills you'll gain: Selling Techniques, Sales Prospecting, Microsoft Copilot, Sales Presentations, Sales Strategy, Sales, AI Personalization, Prospecting and Qualification, Customer Analysis, Lead Generation, Customer Insights, AI Enablement, Presentations, Microsoft PowerPoint, Customer Relationship Management (CRM) Software, Data Validation, Quality Control, Business Research

Skills you'll gain: Design Thinking, User Research, Qualitative Research, Human Centered Design, Customer experience improvement, Empathy, Problem Solving, Customer Insights, Persona Development, Interviewing Skills

Skills you'll gain: Active Listening, Non-Verbal Communication, Leadership, Meeting Facilitation, Cultural Sensitivity, Empathy, Team Motivation, Leadership and Management, Presentations, Business Communication, English Language, Team Leadership, Verbal Communication Skills, Drive Engagement, Communication, Workplace inclusivity, Interpersonal Communications, Public Speaking, Emotional Intelligence

Skills you'll gain: Advertising Campaigns, Target Audience, Facebook, Online Advertising, Marketing Strategies, Social Media, Marketing Analytics, Customer Insights, Social Media Marketing, Marketing Budgets

Skills you'll gain: Design Thinking, Creative Problem-Solving, Ideation, Innovation, Brainstorming, Strategic Thinking, Storytelling, Human Centered Design, Data Visualization, Growth Mindedness, A/B Testing

Skills you'll gain: Email Automation, People Analytics, Job Analysis, Business Analysis, Grammar, Customer Support, Debugging

Skills you'll gain: Pinterest, Billing, Billing Systems, Advertising, Payment Processing, Payment Processing and Collection, Payment Systems, Business Marketing, Social Media Marketing

Skills you'll gain: Canva (Software), Logo Design, Collaborative Software, Motion Graphics, Graphic and Visual Design Software, Design, Business Process, Advertising