IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Business Modeling, Telecommuting, Collaborative Software, Business Planning, Business Development, Presentations, Entrepreneurship, Brainstorming, Business Strategy, Data Visualization
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Routing Protocols, Network Routing, Network Routers, Virtual Private Networks (VPN), TCP/IP, Network Protocols, General Networking, Network Security
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Sales Presentation, Sales, General Sales Practices, Selling Techniques, Persuasive Communication, Sales Process, Overcoming Objections, Trustworthiness, Closing (Sales), Professionalism, Non-Verbal Communication, Customer Relationship Building, Personal Development, Adaptability, Communication, Professional Development, Growth Mindedness, Rapport Building, Active Listening, Time Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Operational Analysis, Box Plots, Performance Analysis, Team Performance Management, Collaborative Software, Performance Metric, Performance Measurement, Collaboration, Data-Driven Decision-Making, Data Visualization, Analysis, Report Writing, Key Performance Indicators (KPIs), Business Metrics, Data Presentation, Test Tools, Virtual Teams, Communication Systems
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prioritization, Business Priorities, Forecasting, Resource Allocation, Product Strategy, Data-Driven Decision-Making, Performance Metric, Data Analysis, Analytics, Estimation, Stakeholder Engagement, Benchmarking, Customer Acquisition Management, Project Estimation, Project Planning, Spreadsheet Software, Business Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Mapping, File Transfer Protocol (FTP), Middleware, IBM WebSphere MQ, Transaction Processing, Integration Testing, Fraud detection, Web Services, Data Validation, Simple Object Access Protocol (SOAP), Data Integration, Business Process Automation, Process Driven Development, Scenario Testing, Test Case, Oracle Databases, Service Oriented Architecture, Enterprise Architecture, API Testing, Business
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: System Monitoring, Shell Script, Bash (Scripting Language), Unix Shell, User Accounts, Linux Commands, Network Monitoring, Linux, Systems Administration, Linux Administration, Operating System Administration, Unix, Ubuntu, Unix Commands, Network Troubleshooting, System Configuration, File Management, File Systems, Command-Line Interface, Red Hat Enterprise Linux
Intermediate · Course · 1 - 4 Weeks

Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Agentic Workflows, Prompt Engineering, Agentic systems, AI Personalization, AI Enablement, Artificial Intelligence, Human Computer Interaction, Human Centered Design, Responsible AI, User Flows, User Experience Design, Context Management
Intermediate · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Routing Protocols, TCP/IP, System Configuration, Continuous Monitoring
Beginner · Course · 1 - 3 Months

Skills you'll gain: API Testing, Test Automation, Performance Testing, Server Side, Query Languages
Intermediate · Course · 1 - 3 Months

Skills you'll gain: GitHub, Hypertext Markup Language (HTML), Software Documentation, Technical Documentation, Version Control
Beginner · Course · 1 - 3 Months