IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Google Cloud
Skills you'll gain: Presentations, Google Workspace, Collaborative Software, Productivity Software, Sales Presentations, Business Software, Version Control, Multimedia, Data Visualization, Organizational Skills, Document Management, Data Sharing
Beginner · Course · 1 - 3 Months

CertNexus
Skills you'll gain: Cyber Threat Intelligence, Incident Response, Cybersecurity, Computer Security Incident Management, Information Systems Security, Threat Detection, Cyber Risk, Risk Analysis, Computer Security, Digital Forensics, Network Security, Incident Management, Vulnerability Assessments, Criminal Investigation and Forensics, Vulnerability Management, Vulnerability Scanning, Intelligence Collection and Analysis, Risk Management, Risk Mitigation, Network Analysis
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Windows Servers, Remote Access Systems, Hyper-V, Server Administration, Operating System Administration, Active Directory, Windows PowerShell, Dynamic Host Configuration Protocol (DHCP), Virtual Private Networks (VPN), Group Policy, Virtualization, Network Infrastructure, System Monitoring, Data Storage, Event Monitoring, Identity and Access Management, Virtualization and Virtual Machines, Scalability
Intermediate · Course · 1 - 3 Months

Pearson
Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Network Performance Management, Network Administration, Network Troubleshooting, Linux Servers, Interoperability, General Networking, Network Infrastructure, System Configuration, Network Protocols, Software Installation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Product Support, Help Desk Support, End User Training and Support, Technical Support, Technical Support and Services, Service Level, Cloud Management, Cloud Services, Technical Communication, Issue Tracking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Storytelling, Content Creation, Marketing Design, Facebook, Graphic and Visual Design Software, Social Media, Social Media Content, Graphic Design, Social Media Marketing, Marketing Materials
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Malware Protection, Network Security, Information Systems Security, Security Controls, Cybersecurity, Data Security, Mobile Security, Computer Security Awareness Training, Wireless Networks, Authentications, Human Factors (Security), Threat Detection, Encryption, User Accounts
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Enterprise Resource Planning, Microsoft Power Platform, Microsoft Azure, Development Environment, Application Deployment, Microsoft 365, Docker (Software), Virtual Environment, Software As A Service, Integrated Development Environments, Cloud Deployment, Serverless Computing, Git (Version Control System), Business Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Model Deployment, Analytics, R Programming, Google Sheets, Health Informatics, Predictive Modeling, Automation, Data Manipulation, GitHub, Gmail, Git (Version Control System), Command-Line Interface
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Process Mapping, Process Analysis, Business Workflow Analysis, Process Improvement and Optimization, Business Process Improvement, Business Process, Process Improvement, Process Flow Diagrams, Business Process Modeling, Process Optimization, Operational Efficiency, Workflow Management, Performance Measurement, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Control Panels, Cloud Hosting, User Accounts, File Management, System Configuration, Web Servers, Content Management, Safety and Security, User Interface (UI)
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Enterprise Application Management, Data Management, Identity and Access Management, Google Cloud Platform, Scheduling, Customer Support, Administration, Management Reporting, Data Storytelling, Data Sharing, Data Access, Auditing
Intermediate · Course · 1 - 3 Months