IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Endpoint Detection and Response, Distributed Denial-Of-Service (DDoS) Attacks, Threat Management, Anomaly Detection, Continuous Monitoring, System Monitoring, Virtual Machines, Network Security, Event Monitoring, Network Monitoring, Network Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Active Directory, Azure Active Directory, Group Policy, Hybrid Cloud Computing, Windows Servers, Windows PowerShell, Microsoft Azure, Identity and Access Management, Cloud-Based Integration, Authentications, Configuration Management
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Scaled Agile Framework, Lean Methodologies, Continuous Improvement Process, Process Improvement, DevOps, Kanban Principles, Scrum (Software Development), Sprint Planning, Sprint Retrospectives, Agile Project Management, Continuous Delivery, Scalability, Agile Methodology, Continuous Integration, Organizational Change, Key Performance Indicators (KPIs)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Oracle Cloud, Oracle Databases, Cloud Computing, Data Architecture, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Cloud Deployment, Scalability, Data Security, Enterprise Architecture
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Overcoming Objections, Lead Generation, B2B Sales, Sales Presentation, Closing (Sales), Negotiation, Inside Sales, Phone Sales, Cold Calling, Sales Process, Sales, Selling Techniques, Account Strategy, Sales Strategy, Outside Sales, Customer Acquisition Management, Marketing Strategies, Email Marketing, Rapport Building, Communication Strategies
Mixed · Course · 3 - 6 Months

Skills you'll gain: Value Propositions, Emotional Intelligence, Business Planning, Productivity, Financial Statements, Financial Acumen, User Research, Target Audience, Business Marketing, Microsoft Excel, Marketing Strategies, Customer Acquisition Management, Content Marketing, Financial Analysis, Branding, Market Research, Social Media Strategy, Adaptability, Digital Marketing, Data Visualization
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Backlogs, Scaled Agile Framework, Stakeholder Engagement, Jira (Software), Stakeholder Management, Release Management, Real Time Data, Sprint Planning, Agile Project Management, Product Roadmaps, Program Management, Project Portfolio Management, Agile Methodology, Continuous Delivery, Continuous Deployment, Prioritization, Workflow Management, Continuous Integration, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Intelligence, Vulnerability Assessments, Incident Response, Cybersecurity, Threat Modeling, Cyber Threat Hunting, Threat Detection, Application Security, Security Management, Intrusion Detection and Prevention, Security Controls, Malware Protection, Network Analysis
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Sales Process, Performance Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Change Management, Organizational Change, Management Training And Development, Leadership Studies, Business Transformation, Persuasive Communication, Strategic Leadership, Organizational Leadership, Stakeholder Communications, Empathy, Communication, Professional Development, Emotional Intelligence, Team Motivation, Adaptability, Team Management, Resilience
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Bayesian Network, Numerical Analysis, Estimation, Simulations, Matlab, Mathematical Modeling, Applied Mathematics, Engineering Analysis, Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Cloud Applications, Cloud Deployment, Continuous Deployment, Application Deployment, ASP.NET, Platform As A Service (PaaS), Development Environment, Containerization, Docker (Software), Web Applications, Microsoft Visual Studio, Integrated Development Environments, Scalability
Intermediate · Course · 1 - 3 Months