IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Data Flow Diagrams (DFDs), Cloud Deployment, Model Deployment, Information Privacy, MLOps (Machine Learning Operations), Application Programming Interface (API), AI Product Strategy, Analysis, Data Pipelines, Feature Engineering, Performance Analysis
Intermediate · Course · 1 - 4 Weeks
University of California San Diego
Skills you'll gain: Design Research, Interaction Design, User Experience Design, Statistical Analysis, Usability, Ideation, User Research, Graphic and Visual Design, User Interface (UI) Design, Experimentation, Prototyping, Usability Testing, Human Centered Design, Human Computer Interaction, A/B Testing, Human Factors, Collaborative Software, Telecommuting, R Programming, Storyboarding
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Multiprotocol Label Switching, Routing Protocols, Network Routing, Network Troubleshooting, Network Performance Management, Network Routers, Network Infrastructure, Network Planning And Design, Computer Networking, Network Protocols, Network Engineering, Network Model, Telecommunications, Verification And Validation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Trustworthiness, Team Performance Management, Team Management, Honesty, Team Building, Team Leadership, Constructive Feedback, Team Motivation, Leadership and Management, Coaching, Empathy, Professional Development, Accountability, Personal Integrity, Business Leadership, Emotional Intelligence, Reliability, Lifelong Learning, Growth Mindedness, Communication
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Visualization, Tableau Software, Dashboard, Data Storytelling, Data Analysis, Data Visualization Software, Trend Analysis, Data Cleansing, Data Preprocessing, R (Software), R Programming, Time Series Analysis and Forecasting, Spatial Analysis, Forecasting, Data Manipulation
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Email Marketing, Campaign Management, Data Cleansing, Marketing Automation, Customer Engagement, Customer Retention, Drive Engagement, Analysis
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Grammar, Vocabulary, English Language, Language Competency
Beginner · Course · 1 - 4 Weeks
Scrum Alliance
Skills you'll gain: Prompt Engineering, Responsible AI, Prompt Engineering Tools, AI Workflows, AI Enablement, AI Product Strategy, Scaled Agile Framework, Artificial Intelligence, Agile Methodology, Generative AI, Kanban Principles
Beginner · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Computer Vision, Convolutional Neural Networks, Image Analysis, Control Systems, Robotics, Embedded Software, Automation, Deep Learning, Software Architecture, Simulations, Safety Assurance, Traffic Flow Optimization, Artificial Neural Networks, Global Positioning Systems, Machine Controls, Hardware Architecture, Systems Architecture, Graph Theory, Estimation, Machine Learning Methods
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Restful API, Spring Framework, Microservices, Cloud Deployment, API Design, Spring Boot, OAuth, System Design and Implementation, Java, Systems Design, Service Oriented Architecture, Software Design, Performance Tuning, Authentications, Web Design and Development, Sprint Planning, NoSQL, SQL, Databases, Product Management
Beginner · Course · 1 - 3 Months
Stanford University
Skills you'll gain: Organizational Structure, Social Network Analysis, Organizational Strategy, Decision Making, Organizational Change, Leadership Studies, Business, Culture, Sociology, Analysis, Resource Management, Case Studies, Coordination, Negotiation
Beginner · Course · 1 - 3 Months

Skills you'll gain: SQL, Health Information Management, Relational Databases, Database Design, Back-End Web Development, Database Management, Databases, Web Applications, Data Validation
Beginner · Course · 1 - 4 Weeks