IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Vulnerability Scanning, Penetration Testing, MITRE ATT&CK Framework, Metasploit, Vulnerability Assessments, Security Testing, Open Web Application Security Project (OWASP), Exploitation techniques, Brute-force attacks, Virtual Machines, Software Documentation, Technical Documentation, Microsoft Windows, Windows PowerShell, Linux Commands, Scripting, Remote Access Systems
Intermediate · Course · 3 - 6 Months

University of California San Diego
Skills you'll gain: Blockchain, Teaching, Emerging Technologies, Computer Networking, Internet Of Things, Digital pedagogy, Computer Science, Social Impact, Cybersecurity, Information Privacy, Encryption, Virtual Private Networks (VPN), Distributed Denial-Of-Service (DDoS) Attacks
Beginner · Course · 1 - 3 Months

Skills you'll gain: Project Management Software, Project Schedules, Milestones (Project Management), Project Management, Agile Project Management, Document Management, Collaborative Software, Waterfall Methodology, Kanban Principles, Team Oriented, Prioritization
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Selenium (Software), Test Automation, Test Script Development, Software Testing, Javascript, Browser Compatibility, Scripting, Automation, Web Development Tools, Test Case, Cascading Style Sheets (CSS), Debugging, Mac OS
Intermediate · Course · 1 - 3 Months
University of Colorado Boulder
Skills you'll gain: Vibrations, Control Systems, Mechanics, Torque (Physics), Mechanical Engineering, Engineering Analysis, Engineering Calculations, Differential Equations, Mathematical Modeling, Simulation and Simulation Software
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Google Workspace, Gmail, Lightweight Directory Access Protocols, Authorization (Computing), Active Directory, System Monitoring, User Accounts, Email Security, Data Governance, Cloud Management, Cloud Security, Endpoint Security, Identity and Access Management, Mobile Security, Compliance Auditing, Data Security, Configuration Management, Incident Management, Application Deployment, Annual Reports
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Network Security, Endpoint Security, Hardening, Virtual Private Networks (VPN), Firewall, Network Administration, Cloud Security, Cybersecurity, Infrastructure Security, Role-Based Access Control (RBAC), Cloud Computing, Authorization (Computing), Identity and Access Management, Email Security, Network Infrastructure, Network Protocols, Authentications, System Configuration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Blockchain, Cryptography, Encryption, Application Security, Threat Modeling, Cybersecurity, Secure Coding, Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Assessments
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Open Web Application Security Project (OWASP), Application Security, Secure Coding, Security Testing, Vulnerability Scanning, Security Controls, Intrusion Detection and Prevention, Security Awareness, Web Applications, Browser Compatibility, Computer Programming
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Large Language Modeling, Deep Learning, Data Preprocessing, Keras (Neural Network Library), Tensorflow, Python Programming, Artificial Intelligence and Machine Learning (AI/ML), Generative Model Architectures, Natural Language Processing
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Amazon S3, Cloud Computing, Public Cloud, Cloud Storage, Data Storage Technologies, Cloud Infrastructure, Data Storage, Identity and Access Management, User Accounts, Cloud Security, Solution Architecture
Beginner · Course · 1 - 3 Months