IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Verification And Validation, Computational Logic, Theoretical Computer Science, Automation, Agentic systems, System Requirements, Robotics, Artificial Intelligence, Algorithms
Build toward a degree
Intermediate · Course · 1 - 3 Months

American Museum of Natural History
Skills you'll gain: Scientific Visualization, Environment, Physics, General Science and Research, Taxonomy, Scientific Methods, Biology, Chemistry
Beginner · Course · 1 - 3 Months

Skills you'll gain: Incident Management, Incident Response, Security Management, Computer Security Incident Management, Continuous Monitoring, Infrastructure Security, Cybersecurity, Cyber Security Policies, Telecommuting, Threat Modeling, Cyber Security Strategy, Security Controls, Security Strategy, Problem Management, Security Awareness, Employee Engagement
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Embeddings, Retrieval-Augmented Generation, Large Language Modeling, Semantic Web, Vector Databases, Natural Language Processing
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Communication, Critical Thinking, Problem Solving, Interpersonal Communications, Computer Programming, Computer Science, Programming Principles, Planning, Algorithms, Data Structures, Stress Management, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft 365, Microsoft Power Automate/Flow, Microsoft Power Platform, Data Governance, Data Migration, Business Process Automation, Content Management, Microsoft Teams, Microsoft Office, Trend Analysis, Document Management, Strategic Thinking, Strategic Planning, System Configuration, Compliance Management, Technology Roadmaps, DevOps, Microsoft Copilot, Data Security
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Journalism, Music, Culture, Media and Communications, Liberal Arts, Art History, Storytelling, World History, Visualization (Computer Graphics), Cinematography, Science and Research, Writing
Beginner · Course · 1 - 3 Months

Infosec
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Secure Coding, Application Security, Encryption, Security Controls, Data Security, Database Application, Web Servers, Web Applications, Cryptography, Data Encryption Standard, Authentications, Query Languages, Data Validation, Computer Programming
Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Sales Enablement, Sales Management, Sales Training, Sales Process, Sales Strategy, Employee Onboarding, Employee Coaching, Process Development, Talent Recruitment, Recruitment Strategies, Goal Setting, Customer Insights
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Linux Administration, Containerization, Linux, Linux Commands, OS Process Management, Operating System Administration, File Systems, System Programming, Operating Systems, Data Storage, Cloud Storage, General Networking, Network Administration, Performance Tuning, System Configuration, C (Programming Language), Systems Architecture, System Monitoring, Git (Version Control System)
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Email Security, Mobile Security, Network Security, Open Web Application Security Project (OWASP), Threat Detection, TCP/IP, Network Analysis, Network Protocols, Cybersecurity, Application Security, Exploitation techniques, Wireless Networks, Splunk, Information Privacy
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Patient Communication, Active Listening, Empathy, Verbal Communication Skills, Self-Awareness
Beginner · Course · 1 - 4 Weeks