IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Accounts Receivable, QuickBooks (Accounting Software), Cash Flow Forecasting, Cash Management, Document Management, Accounting Records, Invoicing, Billing & Invoicing, Record Keeping
Beginner · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Strategic Communication, Professional Development, Employee Coaching, Collaboration, Personal Development, Lifelong Learning, Smart Goals, Social Media Content, Coaching, Self-Awareness, Brand Management, Digital Assets, Goal Setting, Branding, LinkedIn, Promotional Strategies, Marketing Strategies, Constructive Feedback, Investigation, Business Research
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Vulnerability Assessments, Network Analysis, Cyber Security Assessment, Virtual Machines, Virtual Environment, Open Source Technology, Malware Protection, Command-Line Interface, Software Installation, Microsoft Windows
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Labor Relations, Labor Law, World History, Economic Development, Socioeconomics, Economics, Global Marketing, International Relations, Business Economics, Demography, Market Opportunities, Cultural Diversity, Culture, Governance
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: International Relations, World History, European History, Political Sciences, Ancient History, Public Safety and National Security, Social Sciences, Culture, Social Justice, Sociology, Socioeconomics, Economics, Governance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Disaster Recovery, General Networking, Network Administration, Authentications, Network Architecture, Vulnerability Assessments, Computer Networking, Network Infrastructure, Wireless Networks, Cybersecurity, Network Monitoring, Local Area Networks, Network Performance Management, Telecommunications, Network Protocols, Network Troubleshooting, OSI Models, Network Switches, Event Monitoring
Intermediate · Course · 1 - 4 Weeks

Alibaba Cloud Academy
Skills you'll gain: Docker (Software), Containerization, Cloud Deployment, Application Deployment, Kubernetes, Terraform, Prometheus (Software), Cloud Computing, Performance Tuning, Application Performance Management, Cloud Management, Cloud Applications, DevOps, Infrastructure As A Service (IaaS), Performance Testing, Cloud Computing Architecture, Database Management, Cloud Platforms, Operating Systems, Web Development
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Product Roadmaps, Business Analysis, Requirements Management, Team Building, Business Requirements, Acceptance Testing, Business Process Modeling, Agile Methodology, Project Management Software, Business Modeling, Agile Project Management, Stakeholder Analysis, Registration, Stakeholder Communications
Intermediate · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Agentic Workflows, Agentic systems, Productivity, No-Code Development, AI Workflows, Sales Management, AI Enablement, Business Process Automation, Automation, Artificial Intelligence, Digital Transformation, Application Development, Ideation
Intermediate · Course · 1 - 4 Weeks

The University of Chicago
Skills you'll gain: Keras (Neural Network Library), Unsupervised Learning, Machine Learning Algorithms, Deep Learning, Machine Learning, Applied Machine Learning, Scikit Learn (Machine Learning Library), Classification Algorithms, Supervised Learning, Regression Analysis, Random Forest Algorithm, Dimensionality Reduction, Model Evaluation, Data Preprocessing, Statistical Methods, Tensorflow, Feature Engineering, Pandas (Python Package)
Intermediate · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Migration, Data Management, System Configuration, Workflow Management, Data Validation, Cloud Computing, Business Reporting, Business Process Automation, User Accounts, Data Modeling, Administration, Role-Based Access Control (RBAC), Data Security
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: System Programming, Rust (Programming Language), Data Structures, Relational Databases, Other Programming Languages, Databases, Debugging, Programming Principles, Application Development, Secure Coding, SQL, Object Oriented Programming (OOP), C++ (Programming Language), Interoperability, Software Development, File I/O, Command-Line Interface, Data Import/Export
Beginner · Specialization · 1 - 3 Months