IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Arizona
Skills you'll gain: Teamwork, Empathy, Visionary, Cultural Diversity, Collaboration, Critical Thinking and Problem Solving, Environmental Issue, Systems Thinking, Strategic Planning, Sustainable Development, International Relations, Innovation, Social Impact
Beginner · Course · 1 - 3 Months

KodeKloud
Skills you'll gain: Prompt Engineering, OpenAI, OpenAI API, Responsible AI, Multimodal Prompts, AI Enablement, ChatGPT, Data Ethics, Artificial Intelligence, Generative AI, Tool Calling, AI Workflows, LLM Application, Image Analysis, Large Language Modeling, Natural Language Processing, Vision Transformer (ViT), Embeddings, Computer Vision, Reinforcement Learning
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Eclipse (Software), Java, Java Programming, Functional Design
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: HVAC, Building Services Engineering, Thermal Management, Energy and Utilities, System Requirements, Control Systems, Safety Standards, Mechanical Engineering, Environmental Monitoring, System Monitoring, Sustainability Standards
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: MySQL Workbench, MySQL, Database Management Systems, Database Management, Data Manipulation, Data Management, SQL, Databases, Query Languages, Data Integration, Data Science
Beginner · Guided Project · Less Than 2 Hours

Copenhagen Business School
Skills you'll gain: Artificial Intelligence, Large Language Modeling, Natural Language Processing, Theoretical Computer Science, Human Learning, Statistical Analysis, Artificial Neural Networks, Computational Thinking, Human Computer Interaction, Social Impact
Beginner · Course · 1 - 4 Weeks

Accenture
Skills you'll gain: Conflict Management, Growth Mindedness, Emotional Intelligence, Lifelong Learning, Critical Thinking, Active Listening, Decision Making, Problem Solving, Willingness To Learn, Communication, Stress Management, Resilience, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Vulnerability Scanning, Cyber Security Assessment, Vulnerability Assessments, MITRE ATT&CK Framework, Threat Detection, Infrastructure Security, Payment Card Industry (PCI) Data Security Standards, NIST 800-53, Network Analysis, General Data Protection Regulation (GDPR)
Intermediate · Course · 1 - 4 Weeks

Utrecht University
Skills you'll gain: World History, Diplomacy, Conflict Management, International Relations, Economics, Policy, and Social Studies, Social Sciences, Political Sciences, Cultural Responsiveness, Legal Research, Governance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Incident Response, Vulnerability Management, Continuous Monitoring, Digital Forensics, Public Key Infrastructure, Security Management, Business Continuity Planning, Cryptography, Endpoint Security, Disaster Recovery, Computer Security Incident Management, Encryption, Network Security, Authentications, Mobile Security, OSI Models, System Monitoring, Security Controls, Security Strategy, Risk Analysis
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Microsoft Azure, Internet Of Things, Cloud Services, Network Routing, Data Store, Data Storage, Cloud Solutions
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Slack (Software), Collaborative Software, Internal Communications, Organizational Skills, Communication, Consolidation, General Networking, Business
Beginner · Guided Project · Less Than 2 Hours