Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Knowledge Accelerators
Skills you'll gain: Data Presentation, Business, Data Entry, Business Analytics, Data Science, Business Intelligence, Financial Analysis, Microsoft 365, Productivity Software, Data Management, Organizational Skills, Marketing Planning, Project Management, Productivity, Customer Data Management, Record Keeping, Event Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Storyboarding, Video Production, Storytelling, Scripting, Content Creation, Writing and Editing, AI Personalization
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Strategic Marketing, Marketing, Customer experience strategy (CX), Customer Analysis, Consumer Behaviour, Marketing Management, Marketing Effectiveness, Digital Marketing, Sales Process, Content Strategy, Customer Engagement, Brand Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Make.com, JSON, Outbound Calls, Application Programming Interface (API), Phone Sales, Booking (Sales), Sales Presentation, Setting Appointments, Systems Integration, No-Code Development, Calendar Management, Technical Sales, Automation, AI Personalization, Scheduling
Intermediate · Guided Project · Less Than 2 Hours

Zoho Corporation
Skills you'll gain: Account Management, Upselling, Cross Selling, Prioritization, General Sales Practices, Customer Relationship Management (CRM) Software, Sales, Sales Management, Sales Process, Prospecting and Qualification, Sales Strategy, Customer Retention, New Business Development, Customer Relationship Building
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Pain Management, Patient Communication, Patient Assistance, Clinical Nutrition, Nutrition and Diet, Patient Education and Support, Patient Evaluation, Direct Patient Care, Health Assessment, Nutrition Education, Communication, Clinical Experience, Health Care, Healthcare Ethics, Patient Safety, Health And Safety Standards, Healthcare Industry Knowledge, Critical Thinking and Problem Solving, Decision Making, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Experience Manager, E-Commerce, Product Knowledge, Value Propositions, Scalability, Business-To-Consumer, B2B Sales, Merchandising, Order Management, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: A/B Testing, Statistical Hypothesis Testing, Statistical Methods, Advanced Analytics, Statistical Analysis, Correlation Analysis, Data Analysis, Report Writing, Probability & Statistics, Analytical Skills, Data-Driven Decision-Making, Health Information Management and Medical Records, Business Process Automation
Beginner · Course · 1 - 4 Weeks

The Open University
Skills you'll gain: Ideation, Creative Thinking, Critical Thinking, Cognitive flexibility, Innovation, Systems Thinking, Problem Solving, Sustainable Business, Decision Making, Business Architecture
Intermediate · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Product Lifecycle Management, Market Trend, Product Strategy, Product Management, Market Analysis, Competitive Analysis, New Product Development, Brand Management, Marketing Strategies, Growth Strategies
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: LLM Application, Model Deployment, Real Time Data, Large Language Modeling, Application Deployment, System Monitoring, Cross Platform Development, Application Programming Interface (API), Machine Learning
Beginner · Guided Project · Less Than 2 Hours

University of Cape Town
Skills you'll gain: Business Modeling, Peer Review, FinTech, Presentations, Entrepreneurship, Business Planning, Business Strategies, Financial Regulations, New Product Development, Regulatory Requirements, Customer Analysis, Market Opportunities, Value Propositions
Beginner · Course · 1 - 4 Weeks