IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Classification Algorithms, Data Analysis, Model Evaluation, Logistic Regression, Applied Machine Learning, Supervised Learning, Decision Tree Learning, Machine Learning Algorithms, Predictive Modeling, Feature Engineering, Data Preprocessing, Bayesian Statistics
Intermediate · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: digital literacy, Journalism, Media and Communications, Public Affairs, Research, Technical Communication, Driving engagement, Health Policy, Scientific Methods, Digital Communications, Threat Detection, Discussion Facilitation, Data Sharing, Policy Development, Content Creation, Social Sciences
Beginner · Course · 1 - 3 Months

Infosec
Skills you'll gain: Blockchain, Network Security, Security Engineering, Computer Security, Infrastructure Security, Data Security, Cryptography, Cryptographic Protocols, Secure Coding, Encryption, Vulnerability Assessments, Key Management, Scalability, Distributed Computing, Data Integrity, Exploitation techniques, Algorithms
Beginner · Course · 1 - 3 Months

Skills you'll gain: Intrusion Detection and Prevention, Computer Security Incident Management, Cyber Threat Hunting, Cyber Attacks, Cybersecurity, Cyber Operations, Continuous Monitoring, Event Monitoring, Disaster Recovery, Incident Management, Security Information and Event Management (SIEM), Threat Detection, Cloud Security, Security Controls, Threat Management, System Monitoring, IT Automation, Record Keeping, Problem Management
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Proposal Development, Sustainable Development, Environmental Issue, Stakeholder Engagement, Corporate Sustainability, Sustainable Business, Proposal Writing, Social Impact, Budgeting, Financial Analysis, Feasibility Studies, Operational Analysis, Project Implementation, Case Studies, Cost Benefit Analysis
Intermediate · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Responsible AI, Adobe Firefly, Productivity Software, AI Workflows, Generative AI, Productivity, Writing, Artificial Intelligence, Gemini, Microsoft Copilot, Unstructured Data, Prompt Engineering, Administrative Support, ChatGPT, Data Analysis, Text Mining, Operational Efficiency, Project Schedules, Media Production
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Software Development Life Cycle, Agile Software Development, Agile Methodology, Requirements Analysis, Agile Project Management, Software Development Methodologies, Application Lifecycle Management, Interpersonal Communications, Scrum (Software Development), Sprint Retrospectives, User Story, Waterfall Methodology, Sprint Planning, Quality Management, Project Management, Cross-Functional Collaboration, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, AI Personalization, Web Design, Content Creation, Customer Service, Web Design and Development, Merchant Services, Booking (Sales), Responsive Web Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Responsible AI, AI Enablement, Generative AI, Artificial Intelligence, Financial Forecasting, Artificial Intelligence and Machine Learning (AI/ML), Business Ethics, Business Transformation, Prompt Engineering, Digital Transformation, Data-Driven Decision-Making, Content Creation
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Game Theory, Market Dynamics, Business Economics, Strategic Decision-Making, Strategic Thinking, Business Strategy, Price Negotiation, Supply And Demand, Economics, Market Analysis, Competitive Analysis, Consumer Behaviour, Profit and Loss (P&L) Management, Policy Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Sustainable Business, Sustainable Development, Corporate Sustainability, Business Planning, Environmental Social And Corporate Governance (ESG), Consumer Behaviour, Environmental Issue, Sustainability Reporting, Business Strategies, Product Design, Design Thinking, Market Research, Business Development, Value Propositions, Innovation, Communication Strategies
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: LLM Application, Hugging Face, Large Language Modeling, Generative AI, Rust (Programming Language), Model Deployment, MLOps (Machine Learning Operations), AWS SageMaker, Cloud Deployment, PyTorch (Machine Learning Library), CI/CD, Applied Machine Learning, Natural Language Processing, Infrastructure as Code (IaC), DevOps, Machine Learning
Intermediate · Course · 1 - 4 Weeks