Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Sales Presentation, Overcoming Objections, Value Propositions, Presentations, Sales, Sales Process, Persuasive Communication, Influencing, Negotiation, Communication, Public Speaking, Interviewing Skills, Customer Insights, Rapport Building
Beginner · Course · 1 - 4 Weeks

S.P. Jain Institute of Management and Research
Skills you'll gain: Team Management, Team Performance Management, Team Building, Team Leadership, Teamwork, Trustworthiness, Continuous Improvement Process, Drive Engagement, Conflict Management, Collaboration, Motivational Skills, Empathy, Constructive Feedback, Communication Strategies, Emotional Intelligence, Active Listening, Goal Setting
Beginner · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Design Thinking, Ideation, User Research, Culture Transformation, Creative Problem-Solving, Qualitative Research, Problem Solving, Brainstorming, Human Centered Design, Solution Design, Creative Thinking, Organizational Change, User Experience, Customer experience improvement, Innovation, Empathy, Strategic Thinking, Systems Thinking, Thought Leadership, Leadership
Beginner · Specialization · 1 - 3 Months

Scrimba
Skills you'll gain: Cascading Style Sheets (CSS), Responsive Web Design, HTML and CSS, Web Design and Development, Front-End Web Development, Web Design, Computer Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Employee Surveys, Surveys, User Feedback, Security Awareness, Cloud Security, Business Software, Data Sharing, Email Automation, Collaborative Software, Business Technologies
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration
Beginner · Guided Project · Less Than 2 Hours

University of California San Diego
Skills you'll gain: Debugging, Computer Programming Tools, Digital pedagogy, Education Software and Technology, Computational Thinking, Programming Principles, Computer Programming, Computer Science, Game Design
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Story, Backlogs, Scaled Agile Framework, Project Estimation, Sprint Planning, Agile Project Management, Agile Software Development, Scrum (Software Development), Sprint Retrospectives, Agile Methodology, Stakeholder Communications, Team Building, Agile Product Development, Jira (Software), Estimation, Planning, Project Management, Kanban Principles, Product Management, Prioritization
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Salesforce, Contract Management, Business Reporting, Systems Integration, Customer Relationship Management (CRM) Software, Analytics, Sales Process, Workflow Management, Process Optimization, Business Process Automation, Configuration Management, Automation, Compliance Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Responsible AI, Underwriting, Operational Efficiency, Lending and Underwriting, Compliance Management, AI Enablement, Risk Analysis, Ethical Standards And Conduct, Data-Driven Decision-Making, ChatGPT, Decision Making, Automation
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Innovation, Design Thinking, Business Modeling, Entrepreneurship, Fundraising, Creative Problem-Solving, Creative Thinking, Professional Networking, Product Development, Decision Making, Strategic Thinking, Presentations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Power Apps Component Framework, UI Components, Business Process Automation, No-Code Development, Microsoft Power Platform, Automation, Application Development, Database Application, Microsoft 365, Data Integration
Intermediate · Guided Project · Less Than 2 Hours