IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: JSON, NoSQL, Cloud API, Javascript, Data Store, Data Import/Export, Cloud Computing, Software Development
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Networking Hardware, Network Monitoring, OSI Models, Routing Protocols, Software-Defined Networking, Network Troubleshooting, Network Architecture, Network Protocols, Distributed Denial-Of-Service (DDoS) Attacks, Network Security, TCP/IP, Network Routing, Computer Networking, Open Shortest Path First (OSPF), Dynamic Host Configuration Protocol (DHCP), Network Administration, Network Performance Management, Local Area Networks, Hardening, Intrusion Detection and Prevention
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Linear Algebra, Applied Mathematics, Algebra, Calculus, Mathematical Theory & Analysis, Differential Equations, Geometry, Mathematical Modeling
Mixed · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Peer Review, Analytical Skills, Complex Problem Solving, Data Analysis, Data Storytelling, Value Propositions, Data Integration, Exploratory Data Analysis, Data-Driven Decision-Making, Data Visualization, Presentations
Mixed · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Infrastructure As A Service (IaaS), Virtualization, Platform As A Service (PaaS), Containerization, Cloud-Native Computing, Serverless Computing, Cloud Infrastructure, Network Security, Cloud Computing, Amazon Web Services, Cloud Management, Infrastructure as Code (IaC), Cloud Computing Architecture, Virtual Machines, Network Troubleshooting, Cloud Platforms, Hyper-V, Software-Defined Networking, Cloud Security, Network Administration
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Employee Onboarding, Relationship Building, Planning, Team Oriented, Goal Setting, Expectation Management, Smart Goals, Professionalism, Intercultural Competence, Adaptability, Communication, Business Writing
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: C++ (Programming Language), Data Structures, File I/O, Data Store, Data Cleansing, Data Mapping, Data Integrity
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Lean Six Sigma, Six Sigma Methodology, Quality Improvement, Lean Manufacturing, Continuous Improvement Process, Data-Driven Decision-Making, Process Analysis, Business Analysis, Benchmarking, Root Cause Analysis, Stakeholder Management, Project Management
Beginner · Course · 1 - 4 Weeks
Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Business Research, Peer Review, Report Writing, Business Consulting, Management Consulting, Analysis, Business Reporting, Data Visualization, Organizational Strategy, Business Analytics, Competitive Analysis, Business Strategy, Presentations
Mixed · Course · 1 - 3 Months

Skills you'll gain: Power BI, Data Transformation, Data Preprocessing, Data Manipulation, Data Cleansing, Feature Engineering, Data Integration, Predictive Modeling, Data Quality
Beginner · Guided Project · Less Than 2 Hours

University of Leeds
Skills you'll gain: Infectious Diseases, Microbiology, Immunology, Pathology, Infection Control, Pharmacology, Epidemiology, Public Health and Disease Prevention, Molecular, Cellular, and Microbiology, Cell Biology
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Service Level Agreement, Software As A Service, Cloud Deployment, Cloud Services, Cloud Computing, Cloud Solutions, Cloud Applications, Business Software, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies, Software Development Tools
Beginner · Course · 1 - 4 Weeks