IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Politecnico di Milano
Skills you'll gain: Research, Scientific Methods, Data Ethics, Data Sharing, Ethical Standards And Conduct, Informed Consent, Innovation, Intellectual Property, Data Integrity, Technical Writing
Beginner · Course · 1 - 3 Months

Princeton University
Skills you'll gain: Risk Analysis, Analysis, Systems Thinking, World History, International Relations, Social Network Analysis, Financial Systems, Public Health, Governance, Epidemiology, Complex Problem Solving, Economics, Supply Chain
Beginner · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Embedded Software, Debugging, Embedded Systems, Integrated Development Environments, C (Programming Language), Computer Programming Tools, Development Environment, Electronic Hardware, Electronics, Software Development Tools
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Epidemiology, Biostatistics, Statistical Analysis, Data Quality, Statistical Modeling, Probability & Statistics, Molecular Biology, Statistical Methods, Statistical Hypothesis Testing, Regression Analysis, Data Validation, Biology
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Security Management, Vulnerability Assessments, Threat Management, IT Management, Security Strategy, Cyber Governance, Risk Management Framework, Security Controls, Cyber Risk, Security Awareness, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Software Design, Software Development Life Cycle, Application Security, Technical Design, Software Architecture, Software Development Methodologies, Conceptual Design, Requirements Analysis
Mixed · Course · 1 - 3 Months

Skills you'll gain: Network Troubleshooting, OSI Models, Network Model, TCP/IP, Networking Hardware, Local Area Networks, Network Protocols, General Networking, Network Architecture, Network Infrastructure, Network Switches, Test Equipment, Test Tools
Beginner · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Music Theory, Music, Open Source Technology, Media Production, Musical Composition, Digital Signal Processing, Music History, Post-Production, Electronic Components, Electronics, Aesthetics, Hardware Design, Collaborative Software, Data Sharing, Instrumental Music, Embedded Systems, System Configuration, Algorithms, Creativity, Digital Publishing
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Professional Networking, Technical Communication, Professional Development, Relationship Building, Data Infrastructure, Data Warehousing, Data Pipelines, Data Processing, Professionalism, Data Storage, Verbal Communication Skills, Communication Strategies, Problem Solving
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Computer-Aided Design, AutoCAD, Drafting and Engineering Design, Product Design, Product Development, Technical Drawing, Design
Beginner · Guided Project · Less Than 2 Hours