IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Nutrition and Diet, Food and Beverage, Public Health, Community Health, Social Justice, Sustainable Development, Systems Thinking, Environmental Issue, Natural Resource Management, Sustainability Standards, Health Policy, Health Promotion, Environmental Policy
Beginner · Course · 1 - 3 Months

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Customer Service, Customer Support, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Regression Analysis, NumPy, Supervised Learning, Machine Learning Algorithms, Machine Learning, Predictive Modeling, Deep Learning, Data Science, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Algebra, Advanced Mathematics, General Mathematics, Applied Mathematics, Analytical Skills, Mathematical Modeling, Geometry, Graphing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Data Modeling, Interactive Data Visualization, Azure Synapse Analytics, Database Design, Enterprise Architecture, Business Reporting, Microsoft Azure, Business Intelligence, Enterprise Security, Data Lakes, Data Governance, Solution Architecture, Data Management, Performance Analysis, Analytics, Governance, Regulation and Legal Compliance, Automation
Intermediate · Professional Certificate · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Management Accounting, Performance Measurement, Capacity Management, Cost Accounting, Organizational Strategy, Performance Analysis, Operational Analysis, Financial Accounting, Budget Management, Strategic Decision-Making, Accounting, Financial Controls, Business Strategy, Price Negotiation, Resource Allocation
Beginner · Course · 1 - 4 Weeks
University of Cape Town
Skills you'll gain: Visual Impairment Education, Differentiated Instruction, Teaching, Special Education, Curriculum Development, Adaptive Equipment, Disabilities, Working With Children, Empathy & Emotional Intelligence, Parent Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kanban Principles, Workflow Management, Collaborative Software, Team Oriented, Product Management, Product Planning, Product Lifecycle Management, Timelines, Project Management Software, Project Management
Beginner · Guided Project · Less Than 2 Hours

Universidad Austral
Skills you'll gain: Student Support and Services, Initiative and Leadership, Leadership, Family Support, Collaboration, Teamwork, Relationship Building, Cultural Responsiveness, Critical Thinking and Problem Solving, Socioeconomics, Communication
Beginner · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Brand Strategy, Global Marketing, Marketing Psychology, Consumer Behaviour, Brand Management, Cultural Diversity, Brand Awareness, Cultural Sensitivity, Culture, Intercultural Competence, Marketing Strategies, Marketing
Beginner · Course · 1 - 4 Weeks

Technical University of Denmark (DTU)
Skills you'll gain: Power Electronics, Electrical Power, Plant Operations and Management, Electric Power Systems, Sustainable Technologies, Energy and Utilities, Semiconductors, Electronics, Electronics Engineering, Environmental Engineering, Electrical Engineering, Materials science, Physics, Engineering Calculations, Mathematical Modeling
Intermediate · Course · 1 - 3 Months