IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Fractal Analytics
Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Interactive Data Visualization, Storyboarding, Storytelling, Data Visualization Software, Data Ethics, Data Literacy, Data-Driven Decision-Making, Drive Engagement
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Big Data, Network Model, Digital Assets, Business Intelligence, Information Management, Data Analysis, Asset Management, Business Analytics, Advanced Analytics, Business Valuation, Data Strategy, Data-Driven Decision-Making, Business Economics, Information Technology, Competitive Intelligence, Data Management, Innovation, Accounting
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Case Western Reserve University
Skills you'll gain: Leadership Development, Initiative and Leadership, Leadership, Organizational Change, Organizational Development, Organizational Leadership, Empowerment, Culture Transformation, Strategic Leadership, Case Studies, Business Transformation, Change Management, Stakeholder Engagement, Employee Engagement, Storytelling, Interviewing Skills
Mixed · Course · 1 - 3 Months

Skills you'll gain: Smart Goals, Team Motivation, Team Management, Team Performance Management, Goal Setting, Leadership Development, Team Leadership, Professional Development, Leadership, People Development, Personal Development, Team Building, Emotional Intelligence, Self-Awareness, Gap Analysis, Prioritization
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Warehousing, MongoDB, IBM Cognos Analytics, Extract, Transform, Load, NoSQL, Apache Spark, IBM DB2, Big Data, Dashboard, Business Intelligence, PySpark, Data Pipelines, Analytics, Databases, Database Design, Data Architecture, Apache Airflow, Relational Databases, SQL, Python Programming
Advanced · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Instructional Design, Learning Theory, Design, Education Software and Technology, Professional Development, Diversity Equity and Inclusion Initiatives, User Centered Design, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Digital Marketing Institute
Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Social Media Management, Social Media Campaigns, Instagram, Content Performance Analysis, Digital Advertising, Facebook, Digital Marketing, Paid media, Content Creation, Content Strategy, Customer Engagement, Target Audience
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Business Workflow Analysis, Business Process Automation, AI Workflows, Agentic Workflows, Generative AI Agents, AI Orchestration, Automation, Model Deployment, Robotic Process Automation, AI Enablement, Performance Measurement, Generative AI, Tool Calling, No-Code Development, Responsible AI, LLM Application, Process Optimization, MLOps (Machine Learning Operations), System Monitoring
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Employee Surveys, Data Collection, Business Research, Data Analysis, User Feedback, Market Research, Business Software, Data Presentation
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Statistical Reporting, Data Visualization, Big Data, SQL, Query Languages, Data Import/Export, Data Presentation, Google Cloud Platform, Data Warehousing, Data Sharing, Analytics
Beginner · Guided Project · Less Than 2 Hours

Commonwealth Education Trust
Skills you'll gain: Diversity Awareness, Parent Communication, Cultural Diversity, Relationship Building, Working With Children, Classroom Management, Teaching, Community Outreach, Student Engagement, Ethical Standards And Conduct
Mixed · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Oil and Gas, Petroleum Industry, Big Data, Data Management, Data Processing, Artificial Intelligence and Machine Learning (AI/ML), Process Engineering, Geostatistics, Anomaly Detection, Image Analysis, Production Process, Machine Learning, Artificial Intelligence, Physical Science, Natural Resource Management, Exploratory Data Analysis
Beginner · Course · 1 - 4 Weeks