IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Triage, Crisis Intervention, Active Listening, Emergency Response, Trauma Care, Psychological Evaluations, Interpersonal Communications, Personal Care, Mental Health, Stress Management, Patient Referral
Mixed · Course · 1 - 3 Months

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Prometheus (Software), Cloud Infrastructure, Load Balancing, Prompt Engineering, Kubernetes, Network Performance Management, Network Monitoring, Cloud Computing Architecture, Firewall, Containerization, Application Performance Management, Virtual Networking, Network Architecture, Network Planning And Design, Network Security, Network Routing, Site Reliability Engineering, Virtual Private Networks (VPN)
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Generative AI, Technology Roadmaps, Critical Thinking, Innovation
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Multimodal Prompts, LLM Application, Productivity, OpenAI, Anthropic Claude, Creative Problem-Solving, AI Enablement, Generative AI, AI Personalization, Creative Thinking, Artificial Intelligence, Innovation, Brainstorming, Large Language Modeling, Game Design, Education Software and Technology, Student Engagement
Beginner · Specialization · 1 - 3 Months

Berklee
Skills you'll gain: Musical Composition, Music Performance, Music, Media Production, Music Theory, Instrumental Music, File Management, Performing Arts, Post-Production, Creativity, Digital Signal Processing, Electronic Media, Editing, Design Software, Peer Review, Automation, Patch Management, Technical Support, System Configuration, System Requirements
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Data Visualization, SPSS (Software), Statistical Analysis, Data Transformation, Data Manipulation, Data Analysis, Technical Support, Statistical Software, Data Import/Export
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Musical Composition, Music Theory, Music, Music Performance, File Management, Instrumental Music, Storytelling, Performing Arts, Media Production, Automation, Writing, Editing, Technical Support, Creativity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Bootstrap (Front-End Framework), Software Development Life Cycle, Cloud-Native Computing, Software Architecture, React Redux, Browser Compatibility, User Centered Design, CI/CD, Cloud Applications, Responsive Web Design, Cloud Development, NoSQL, Git (Version Control System), GitHub, Webpack, HTML and CSS, Application Development, MongoDB, Agile Methodology, Engineering Software
Beginner · Professional Certificate · 3 - 6 Months

University of Michigan
Skills you'll gain: Contract Negotiation, Negotiation, Mediation, Arbitration, Communication, Business Communication, Conflict Management, Cultural Sensitivity, Business Ethics, Decision Making, Planning
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Tensorflow, Deep Learning, Performance Tuning, Machine Learning Methods, Data Preprocessing, Artificial Neural Networks, Model Evaluation, Verification And Validation
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Google Cloud Platform, Prompt Engineering, Application Deployment, Cloud Storage, Kubernetes, Infrastructure As A Service (IaaS), Containerization, Cloud Computing, CI/CD, Cloud-Native Computing, Terraform, Cloud Applications, Cloud Computing Architecture, Cloud Security, Cloud Services, Load Balancing, Service Level Agreement, Infrastructure as Code (IaC)
Intermediate · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Problem Management, Cloud Management, Cloud Infrastructure, Technical Support, Debugging
Beginner · Course · 1 - 4 Weeks