IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Irvine
Skills you'll gain: Network Security, Computer Hardware, Computer Systems, TCP/IP, Information Technology, General Networking, Computer Literacy, Network Protocols, Operating Systems, Computer Networking, Software Systems, File Systems
Beginner · Course · 1 - 4 Weeks

Georgia Institute of Technology
Skills you'll gain: Mechanics, Torque (Physics), Engineering Analysis, Differential Equations, Engineering, Applied Mathematics, Physics, Trigonometry, Advanced Mathematics, Calculus
Mixed · Course · 1 - 3 Months

Tel Aviv University
Skills you'll gain: Political Sciences, World History, International Relations, Policy Analysis, Culture, Socioeconomics, Governance
Mixed · Course · 1 - 3 Months

Shanghai Jiao Tong University
Skills you'll gain: Combinatorics, Graph Theory, Theoretical Computer Science, Mathematical Theory & Analysis, Advanced Mathematics, Network Analysis, Computational Thinking, Algorithms, Data Structures, Computer Science
Intermediate · Course · 1 - 3 Months

EDHEC Business School
Skills you'll gain: Investment Management, Portfolio Management, Asset Management, Portfolio Risk, Machine Learning, Applied Machine Learning, Financial Market, Financial Modeling, Supervised Learning, Predictive Analytics, Unsupervised Learning, Regression Analysis, Statistical Methods, Jupyter, Computer Science, Dimensionality Reduction
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Collaborative Software, Google Docs, Microsoft Word, Microsoft Office, Document Management, Productivity Software, Computer Literacy, Writing and Editing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Kanban Principles, Agile Methodology, Workflow Management, Prioritization, Collaborative Software, Project Management Software, Organizational Skills, Lean Methodologies, Project Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Responsible AI, HR Tech, Employee Engagement, Human Resources, Generative AI, Data Ethics, Talent Recruitment, Talent Acquisition, Human Resource Strategy, Recruitment, Trend Analysis, Employee Training, Employee Retention, Data-Driven Decision-Making, Workforce Development, Workforce Planning
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Employee Coaching, Coaching, Constructive Feedback, Employee Performance Management, Professional Development, Performance Management, Leadership Studies, Mentorship, Problem Solving, Leadership and Management, Empathy, Active Listening, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Institut Mines-Télécom
Skills you'll gain: Wireless Networks, Network Security, Network Architecture, Computer Networking, Mobile Security, Network Protocols, Telecommunications, Network Performance Management, Network Routing, Encryption, Capacity Management
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Business Intelligence, Decision Support Systems, Data Visualization, Performance Measurement, Data Warehousing, Operational Performance Management, MicroStrategy, Business Analytics, Dashboard, Key Performance Indicators (KPIs), Competitive Intelligence, Performance Analysis, Data Mart, Business Strategies, Business Reporting, Ad Hoc Analysis, Data Analysis, Decision Making
Mixed · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Requirements Analysis, Unified Modeling Language, Object Oriented Design, Functional Requirement, Data Modeling, Object Oriented Programming (OOP), Systems Development Life Cycle, System Requirements, Diagram Design, Software Development, Software Engineering, Software Systems, Model Evaluation, Project Planning, Project Management
Intermediate · Course · 1 - 3 Months