IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Peking University
Skills you'll gain: Non-Verbal Communication, Business Communication, Interpersonal Communications, Communication, Intercultural Competence, Meeting Facilitation, Interviewing Skills, Team Management, Public Speaking, Cultural Sensitivity, Negotiation
Mixed · Course · 1 - 3 Months

Skills you'll gain: Security Management, Vulnerability Assessments, Threat Management, IT Management, Security Strategy, Cyber Governance, Risk Management Framework, Security Controls, Cyber Risk, Security Awareness, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Program Management, Return On Investment, Project Portfolio Management, Organizational Strategy, Project Management, Project Management Life Cycle, Leadership and Management, Benefits Administration, Process Improvement, Strategic Decision-Making, Goal Setting
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Debugging, Software Testing, Program Development, Simulations, Computer Programming, Algorithms, Development Environment, C (Programming Language), Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Vibe coding, AI Workflows, Software Installation, Agentic Workflows, Code Review, System Configuration, Computer Programming Tools, Debugging, Prompt Engineering, Web Development Tools, Software Development, User Interface (UI), Web Development
Intermediate · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Mediation, Negotiation, Conflict Management, Cultural Diversity, Case Studies, Communication Strategies, Analysis, Value Propositions, Consultative Approaches, Peer Review, Process Design, Interpersonal Communications, Active Listening
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Data Warehousing, Dashboard, Star Schema, Data Visualization Software, Data Mart, MicroStrategy, Business Intelligence, Data Integration, Data Architecture, Extract, Transform, Load, Data Modeling, Case Studies, PostgreSQL, SQL, Data Transformation
Mixed · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Education Software and Technology, Education and Training, Child Development, School Psychology, Pedagogy, Human Development, Higher Education, Learning Theory, Psychology, Social Sciences
Beginner · Course · 1 - 4 Weeks
Northwestern University
Skills you'll gain: Verbal Communication Skills, Healthcare Industry Knowledge, Health Care, Public Speaking, Mentorship, Leadership, Relationship Building, Personal Development
Mixed · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Ansible, Development Environment, Postman API Platform, Restful API, Authentications, YAML, Software Development Methodologies, Software-Defined Networking, CI/CD, DevOps, IT Automation, Network Engineering, Network Architecture, Network Administration, Application Programming Interface (API), Scripting, JSON, Data Modeling, Version Control, Network Protocols
Beginner · Specialization · 3 - 6 Months

Imperial College London
Skills you'll gain: Biostatistics, Statistical Analysis, R (Software), R Programming, Statistical Methods, Data Wrangling, Regression Analysis, Exploratory Data Analysis, Time Series Analysis and Forecasting, Logistic Regression, Probability & Statistics, Descriptive Statistics, Model Evaluation, Public Health
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Data Preprocessing, Feature Engineering, Model Evaluation, Bioinformatics, Exploratory Data Analysis, Random Forest Algorithm, Pandas (Python Package), Scikit Learn (Machine Learning Library), Applied Machine Learning, Data Manipulation, Dimensionality Reduction, Data Cleansing, Keras (Neural Network Library), Data Transformation, NumPy, Classification Algorithms, Tensorflow, Artificial Neural Networks, Machine Learning, Data Science
Beginner · Specialization · 3 - 6 Months