IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Strategic Decision-Making, Corporate Strategy, Business Strategy, Business Ethics, Strategic Planning, Growth Strategies, Strategic Thinking, Organizational Strategy, Strategic Leadership, Operational Efficiency, Performance Measurement, Business Process Reengineering, Organizational Effectiveness, Competitive Analysis, Market Share, Portfolio Management, Resource Allocation, Organizational Structure
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Non-Verbal Communication, Exploitation techniques, Human Factors (Security), Investigation, Data Collection, Cyber Threat Intelligence, Security Awareness, Persuasive Communication, Social Sciences, Rapport Building, Email Security
Intermediate · Course · 1 - 3 Months

Skills you'll gain: User Interface (UI) Design, Adobe XD, Wireframing, Figma (Design Software), UI Components, Web Design and Development, Responsive Web Design, Usability Testing, AI Workflows, Design, Design Software, Prototyping
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Usability Testing, Software Testing, Software Quality (SQA/SQC), Test Planning, Human Centered Design, Technical Communication, User Experience Design, User Research, UI/UX Research, User Interface (UI), Web Content Accessibility Guidelines, Stakeholder Engagement
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Routing Protocols, Command-Line Interface, Open Shortest Path First (OSPF), Network Monitoring, Virtual Local Area Network (VLAN), Border Gateway Protocol, Network Routing, Wireless Networks, Network Administration, Network Infrastructure, Local Area Networks, Event Monitoring, Network Switches, Network Troubleshooting, Network Protocols, Network Routers, TCP/IP, Network Architecture, Network Security, Service Level
Intermediate · Course · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Incident Response, Cybersecurity, Cyber Attacks, Computer Security Incident Management, Security Awareness, Personally Identifiable Information, Threat Detection, Information Privacy, Network Security, Multi-Factor Authentication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), Web Applications, Javascript, Web Development Tools, Restful API, Application Programming Interface (API), Real Time Data, Software Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Empowerment, Self-Motivation, Overcoming Obstacles, Adaptability, Creativity
Intermediate · Course · 1 - 3 Months

Pearson
Skills you'll gain: Zero Trust Network Access, Cybersecurity, Vulnerability Assessments, Cyber Security Strategy, Cyber Security Assessment, IT Security Architecture, Network Security, Threat Modeling, Security Strategy, Security Controls, Cloud Security, Authentications, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Microsoft Copilot, Microsoft Teams, Microsoft 365, Collaborative Software, Team Building, Meeting Facilitation, Taking Meeting Minutes, Brainstorming, Language Interpretation, Translation, and Studies, Project Management Software, Workflow Management, Technical Communication, Prioritization, Web Content Accessibility Guidelines, Microsoft Word, Microsoft PowerPoint, Editing, Generative AI
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Collaborative Software, Data Sharing, File Management
Beginner · Guided Project · Less Than 2 Hours

Yale University
Skills you'll gain: Goal Setting, Decision Making
Beginner · Course · 1 - 3 Months