IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Duke University
Skills you'll gain: Storytelling, Teaching, Community Development, Discussion Facilitation, Research, Cultural Diversity
Beginner · Course · 1 - 4 Weeks
University of Leeds
Skills you'll gain: Problem Solving, Decision Making, Peer Review, Critical Thinking, Risk Analysis, Brainstorming, Strategic Decision-Making, Persuasive Communication, Estimation, Analysis, Prioritization, Professional Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Strategic Prioritization, Competitive Analysis, Strategic Planning, Strategic Thinking, Case Studies, Business Strategy, Spreadsheet Software, Strategic Decision-Making, Market Analysis, Entrepreneurship, Leadership and Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Financial Data, Oracle Cloud Applications, Forecasting, Accounting and Finance Software, Budget Management, Financial Forecasting, Enterprise Resource Planning, Fiscal Management, Budgeting, Data Management, Business Planning, Strategic Planning, Month End Closing, Strategic Decision-Making, Decision Making
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Responsible AI, Prompt Engineering, Generative AI, ChatGPT, LLM Application, Education Software and Technology, Design Strategies, Artificial Intelligence, Data Ethics, Content Creation, Professional Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Electrical Power, Electric Power Systems, Energy and Utilities, Power Electronics, Systems Integration, Interoperability, Sustainable Technologies, Technical Standard
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Responsible AI, AI Enablement, Artificial Intelligence, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), digital literacy, Machine Learning
Beginner · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Climate Change Mitigation, Sustainable Development, Climate Change Adaptation, Social Justice, Community Development, Environmental Issue, Systems Thinking, Visionary, Research, Finance, Innovation, Strategic Partnership, Collaboration
Beginner · Course · 1 - 3 Months

Skills you'll gain: LangChain, LLM Application, Large Language Modeling, Prompt Engineering, Generative AI, OpenAI, Application Development, Web Applications, Python Programming, Web Development, User Interface (UI)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Load Balancing, Google Cloud Platform, Virtual Machines, Amazon Elastic Compute Cloud, Cloud Computing Architecture, Amazon Web Services, Cloud Infrastructure, Multi-Cloud, Virtualization, Virtual Networking, Network Routing, Firewall
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Real Time Data
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, ChatGPT, Copywriting, AI Workflows, Blogs, Content Creation, Target Audience, Writing and Editing, Social Media Content, Business Research
Mixed · Course · 1 - 4 Weeks