IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

SkillUp
Skills you'll gain: Prompt Engineering, AI Workflows, AI Orchestration, Generative AI, ChatGPT, OpenAI API, Microsoft Copilot, AI Enablement, Software Architecture, Integrated Development Environments, Code Review, Software Design, API Design, Debugging, Software Development, Application Development, AI Security, Database Design, Python Programming, Automation
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: CI/CD, Azure DevOps, Infrastructure as Code (IaC), Continuous Integration, Docker (Software), Microsoft Azure, DevOps, Application Deployment, GitHub, Continuous Deployment, Cloud Deployment, Containerization, Git (Version Control System), YAML, Secure Coding, Cloud Computing
Intermediate · Course · 1 - 3 Months

University of London
Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), Object Oriented Design, Programming Principles, Program Development, Computer Programming, Data Structures, Debugging
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Fractal Analytics
Skills you'll gain: Generative AI, Retrieval-Augmented Generation, Enterprise Architecture, AI Enablement, Metadata Management, Data Science, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Crisis Management, Incident Response, ChatGPT, Generative AI, AI Enablement, Cross-Functional Collaboration, Prompt Engineering, Cybersecurity, Scenario Testing, Hardening, Complex Problem Solving, Discussion Facilitation, Decision Making, Performance Analysis
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Docs, Collaborative Software, Version Control, Productivity Software, Document Management, Data Sharing, Business Software, Cloud Storage, Technical Documentation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Employee Retention, Team Motivation, Talent Management, Drive Engagement, Team Building, People Development, Teamwork, Employee Engagement, Strategic Leadership, Constructive Feedback, Leadership Development, Performance Management, Workplace inclusivity
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Design Thinking, Innovation, Platform As A Service (PaaS), Product Development, Strategic Thinking, New Business Development, Business Strategies, Business Modeling, Growth Strategies, Business Transformation, Target Market, Customer Analysis, Value Propositions
Beginner · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: Bayesian Statistics, Technical Communication, Data Presentation, R Programming, Statistical Analysis, Statistical Modeling, Data Analysis, Time Series Analysis and Forecasting, Statistical Inference, Sampling (Statistics), Model Evaluation, Probability Distribution
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: TypeScript, Data Structures, Javascript
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Accounts Receivable, QuickBooks (Accounting Software), Cash Flow Forecasting, Cash Management, Document Management, Accounting Records, Invoicing, Billing & Invoicing, Record Keeping
Beginner · Course · 1 - 4 Weeks