IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Splunk Inc.
Skills you'll gain: Splunk, Data Visualization Software, Dashboard, Security Information and Event Management (SIEM), Ad Hoc Reporting, Business Intelligence, Data Analysis, Data Processing, Big Data, Data Science, Data Transformation, Query Languages, Analysis, Incident Response, Business Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Backlogs, Quality Management, Project Closure, Project Planning, Scope Management, Project Scoping, Agile Project Management, Budget Management, Project Risk Management, Milestones (Project Management), Team Leadership, Communication Planning, Agile Software Development, Product Roadmaps, Sprint Retrospectives, Resource Management, Project Management Life Cycle, Smart Goals, Change Management, Project Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Quality Monitoring, Cloud API, Application Programming Interface (API), Web Services, Customer Relationship Management (CRM) Software, Customer Communications Management, Account Management, Business Communication, Data Migration
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Cultural Diversity, International Relations, World History, Policy Analysis, Economics, Economic Development, Business, Business Strategy, Business Economics, Competitive Analysis, Risk Management, Business Development
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Health Care Procedure and Regulation, Public Health, Infectious Diseases, Environment Health And Safety, Health Policy, Epidemiology, Health Systems, International Relations, Public Safety and National Security, Emergency Response, Health Assessment, Governance
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Postpartum Care, Respiratory Care, Neonatal Intensive Care Unit, Pulmonology, Infant Care, Preventative Care, Pediatric Nursing, Vital Signs, Patient Evaluation, Pediatrics, Health Assessment, Cardiology, Nutritional Assessment, Clinical Assessment, Diagnostic Tests
Beginner · Course · 1 - 3 Months

Skills you'll gain: Professional Networking, Technical Communication, Professional Development, Relationship Building, Data Infrastructure, Data Warehousing, Data Pipelines, Data Processing, Professionalism, Data Storage, Verbal Communication Skills, Communication Strategies, Problem Solving
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Oracle SQL Developer, Oracle Databases, PL/SQL, Database Design, SQL, Database Architecture and Administration, Stored Procedure, Database Management, Data Management, Network Architecture, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Fraud detection, AI Personalization, Financial Regulation, Predictive Analytics, Financial Services, Personalized Service, Financial Forecasting, Financial Trading, Retail Banking, Financial Reporting, Compliance Management, Artificial Intelligence, Risk Analysis, Emerging Technologies, Automation
Beginner · Course · 1 - 4 Weeks

Institute for the Future
Skills you'll gain: Visionary, Strategic Planning, Action Oriented, Planning, Community Organizing, Strategic Thinking, Optimism, Social Impact, Creative Thinking, Systems Thinking, Innovation, Persuasive Communication, Creativity, Leadership, Storytelling
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Software Architecture, Amazon DynamoDB, Database Management, Cloud Applications, Amazon Web Services, Event-Driven Programming, API Gateway, Relational Databases, Cloud Development, Serverless Computing, Python Programming, Cloud API, Service Oriented Architecture, Microservices, NoSQL, Application Development, Web Development, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Bash (Scripting Language), Network Monitoring, Exploit development, Intrusion Detection and Prevention, System Configuration, Digital Forensics, Virtual Machines
Intermediate · Course · 1 - 3 Months