IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Queen Mary University of London
Skills you'll gain: Stakeholder Management, Delegation Skills, Team Leadership, Team Management, Change Management, Team Performance Management, Professional Networking, Leadership Development, Leadership, Cross-Functional Team Leadership, Matrix Management, People Management, Discussion Facilitation, Team Building, Stakeholder Engagement, Organizational Leadership, Time Management, Executive Presence, Organizational Effectiveness, Initiative and Leadership
Advanced · Specialization · 3 - 6 Months

Copenhagen Business School
Skills you'll gain: Technology Strategies, FinTech, Digital Transformation, Business Technologies, Financial Services, Financial Regulation, Business Strategies, Market Dynamics, Competitive Analysis, Business Modeling, Innovation, Governance
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Rmarkdown, Data Visualization, Statistical Visualization, Ggplot2, Data Import/Export, Data Visualization Software, R Programming, Tidyverse (R Package), Statistical Reporting, Data Manipulation, Scatter Plots, Data Wrangling, Histogram
Beginner · Course · 1 - 4 Weeks

HRCI
Skills you'll gain: Employee Performance Management, Performance Appraisal, Performance Management, Human Resource Policies, Organizational Structure, Policy Development, Conflict Management, Employee Relations, Diversity and Inclusion, Human Resource Strategy, Employee Engagement, Staff Management, Business Ethics, Organizational Effectiveness, Business Continuity, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Wesleyan University
Skills you'll gain: Storytelling, Peer Review, Writing, Editing, Constructive Feedback, Creativity, Persistence, Professionalism
Mixed · Course · 1 - 3 Months

Skills you'll gain: Descriptive Statistics, Data Visualization, Statistical Analysis, Data Analysis, Probability Distribution, Statistics, Statistical Hypothesis Testing, Data Science, Statistical Programming, Data Visualization Software, Probability & Statistics, Jupyter, Regression Analysis, Correlation Analysis, Matplotlib, Pandas (Python Package)
Mixed · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Political Sciences, Public Policies, Policy Analysis, Social Sciences, International Relations, Socioeconomics, Economics, Economic Development, Governance, Culture
Beginner · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Ansible, Development Environment, Postman API Platform, Restful API, Authentications, YAML, Software Development Methodologies, Software-Defined Networking, CI/CD, DevOps, IT Automation, Network Engineering, Network Architecture, Network Administration, Application Programming Interface (API), Scripting, JSON, Data Modeling, Version Control, Network Protocols
Beginner · Specialization · 3 - 6 Months

Case Western Reserve University
Skills you'll gain: Negotiation, Leadership Development, Professional Development, Organizational Leadership, Communication, Leadership, Influencing, Overcoming Obstacles, Personal Development, Empowerment, Relationship Building, Self-Awareness, Workplace inclusivity, Diversity and Inclusion, Assertiveness
Mixed · Course · 1 - 3 Months

Skills you'll gain: Audit Planning, Service Level Agreement, Data Governance, Systems Development Life Cycle, Data Loss Prevention, Security Testing, Network Security, Software Development Life Cycle, IT Management, Systems Development, Incident Management, Problem Management, Control Objectives for Information and Related Technology (COBIT), Cryptography, Cloud Management, Software Development Methodologies, Auditing, Quality Assurance, Internal Controls, Risk Management Framework
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, Authorization (Computing), Database Application, System Configuration, Automation, Application Design, Content Management, Scripting
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Analytical Skills, Spreadsheet Software, Dashboard, Data Analysis, IBM Cognos Analytics, Pivot Tables And Charts, Data Visualization, Data Presentation, Exploratory Data Analysis, Data Visualization Software, Data Cleansing
Beginner · Course · 1 - 4 Weeks