IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
EDUCBA
Skills you'll gain: Splunk, Security Information and Event Management (SIEM), Data Modeling, Role-Based Access Control (RBAC), System Monitoring, Dashboard, Incident Response, Computer Security Incident Management, Threat Detection, User Accounts, Data Transformation, Authorization (Computing), Cybersecurity, Machine Learning, Event Monitoring, Systems Administration, Security Management, Data Manipulation, Data Analysis, Statistical Analysis
Beginner · Specialization · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Data Modeling, Data Transformation, Data Warehousing, Data Preprocessing, Apache Hadoop, Data Pipelines, Apache Spark, Feature Engineering, Star Schema, Real Time Data, Data Access, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: COBOL (Programming Language), Integrated Development Environments, Business Logic, Mainframe Computing, Programming Principles, Computer Programming Tools, Computer Programming, File I/O, Data Management, Maintainability, Debugging
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Medical History Documentation, Child Health, Childbirth, Airway Management, Neonatal Intensive Care Unit, Maternal Health, Emergency Medical Services, Emergency Medicine, Pediatrics, Pediatric Nursing, Patient Transport, Obstetrics And Gynecology, Patient Evaluation, Environment Health And Safety, Health Assessment, Pathology, Vital Signs, Clinical Assessment
Beginner · Course · 1 - 4 Weeks

Cloudera
Skills you'll gain: SQL, Apache Hive, Big Data, MySQL, Databases, PostgreSQL, Data Manipulation, Data Analysis, Virtual Machines
Beginner · Course · 1 - 3 Months
University of Virginia
Skills you'll gain: Design Thinking, Innovation, User Research, Design Research, Open Mindset, Human Centered Design, Project Scoping, Project Planning, Growth Mindedness, User Feedback, Strategic Thinking, Qualitative Research, Interviewing Skills, Customer Insights, Empathy
Beginner · Course · 1 - 3 Months
University of California San Diego
Skills you'll gain: Collaborative Software, Telecommuting, Social Impact, Social Network Analysis, Remote Access Systems, Interaction Design, Driving engagement, Computing Platforms, Digital Communications
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Large Language Modeling, Responsible AI, AI Security, Generative AI, Artificial Intelligence, Software Development Tools, Software Testing, Test Automation, Software Development, DevSecOps, CI/CD, AI Workflows, Natural Language Processing, Software Engineering, Software Architecture, Debugging
Intermediate · Course · 1 - 4 Weeks
Rice University
Skills you'll gain: Statistical Hypothesis Testing, Statistical Methods, Regression Analysis, Statistical Analysis, Statistical Modeling, Statistical Inference, Business Analytics, Microsoft Excel, Model Evaluation, Estimation, Data Analysis
Mixed · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Workspace, Calendar Management, Setting Appointments, Collaborative Software, Organizational Skills, Productivity Software, Scheduling, Event Management, Data Sharing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cyber Security Assessment, Compliance Management, Internal Controls, Threat Detection, Governance, Continuous Monitoring, Data Management, Disaster Recovery, Key Performance Indicators (KPIs), Regulatory Requirements, Business Analysis, Organizational Structure, Accountability, Stakeholder Communications
Intermediate · Specialization · 3 - 6 Months